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Support Tickets

By Oddeven Infotech LLC

Salesforce Free Support Ticket App

No Ratings
Free  

Never requires payment

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Industries
Education
High Tech
Manufacturing
Business Need
Sales
IT & Administration
Requires
Sales Cloud
Compatible With
Sales Cloud
Service Cloud

A Salesforce-native Support Ticket app to track, assign, prioritize, and resolve internal or IT support issues efficiently.

  • Support Ticket App Video Demo

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Service Cloud
Salesforce Editions
Professional
Enterprise
Unlimited
Developer
Essentials

App Details

Version
supportTicket/ver 0.2 0.2.0
Listed On
03/10/2026
Latest Release
03/18/2026
Supported Features
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Editable Code
This product is installed as an unmanaged package in your Salesforce org and its code is available to view and modify.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
Salesforce Mobile
Supports Salesforce for iOS and Android.
Lightning Ready
Editable Code
Lightning App Builder
Salesforce Mobile
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
0.1.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
03/09/2026

Additional Details

Support Ticket App is a Salesforce-native solution designed to help organizations efficiently track, manage, and resolve internal or IT support requests directly within Salesforce. Built using standard Salesforce configuration, the app provides a simple yet structured approach to handling support tickets from creation through completion. The application enables teams to centralize issue tracking, improve accountability, and gain visibility into support workloads without relying on external tools or integrations.

Need help?

Oddeven Infotech LLC

US

For any questions or assistance, please contact us at our official email address: hello@oddeveninfotech.com We strive to respond to all inquiries within 24 hours during business days.

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