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Natterbox for Agentforce | Agentic AI | Salesforce Voice | Contact Center | CTI

Native Salesforce Voice Solution for Agentforce

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Free  

Never requires payment

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Industries
Financial Services
High Tech
Travel, Transportation, & Hospitality
Business Need
Sales
Customer Service
Telephony
Requires
None
Compatible With
Sales Cloud
Service Cloud

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
None
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Service Cloud
Salesforce Editions
Enterprise
Unlimited
Developer
Additional Requirements
Requires the full Natterbox solution to be installed and configured in Salesforce

App Details

Version
Natterbox AgentForce/ver 1.1 1.1.0
Listed On
01/06/2025
Latest Release
01/06/2025
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Agentforce
Agentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn More
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Agentforce
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 1
Custom Tabs: 0
Custom Apps: 0
Lightning Components
Global: 0
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.1.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
12/24/2024

Additional Details

With Natterbox and Agentforce you can automate transactional tasks like gathering customer details and routing calls based on complexity, freeing advisors to focus on high-value interactions. By automatically surfacing the right customer data and call history for agents, you ensure every interaction is informed and efficient. Fully integrated into Salesforce, Natterbox keeps agents, admins, and managers working natively, driving productivity and maximizing the impact of your sales and service teams.

Need help?

Natterbox

London, United Kingdom

There is a support chat available under success.natterbox.com. We offer 24-7 service.

Support PhoneUS +1-833-862-4357 | UK +44 203 510 0999