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Natterbox for Agentforce | Agentic AI | Salesforce Voice | Contact Center | CTI

By Natterbox

Native Salesforce Voice Solution for Agentforce

No Ratings
Free  

Never requires payment

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Industries
Financial Services
High Tech
Travel, Transportation, & Hospitality
Business Need
Sales
Customer Service
Telephony
Requires
None
Compatible With
Sales Cloud
Service Cloud

Natterbox provides AI-powered automation with Agentforce along with its core product of native Salesforce voice, CTI integration & contact center features.

  • Natterbox for Service Cloud Voice

Highlights

SEAMLESS AI AND HUMAN COLLABORATION Achieve effortless transitions between Agentforce and humans with intelligent call handling. Augment employee skills with context-rich AI insights, ensuring every handoff feels seamless, improving FCR and CSAT.

NATIVE INTEGRATION WITH SALESFORCE Leverage Salesforce data to create seamless customer experiences with Agentforce. Personalize call routing using any Salesforce object or field, all with clicks—not code.

COMPLETE TELEPHONY CONTROL Capture and sync all call data into Salesforce through our CTI, web, or mobile app, ensuring total visibility and control of your global telephony directly within Salesforce.

Provider Details

Natterbox
London, United Kingdom
Founded
2010
Website
Email
Phone
US +1-833-624-3556 | UK +44 203 510 0500

Natterbox is a leading contact center solution that's exclusively built for Salesforce and integrates with Sales Cloud, Sales Engagement (HVS), Service Cloud and Service Cloud Voice. We help Salesforce-first companies to personalize their caller journeys and boost productivity for their sales and service teams. With key CTI and contact center features including Voice, IVR, ACD, click-to-dial, call recording, call routing, mobile, SMS, voice transcription, speech analytics, and dialer. We help you make every conversation meaningful by delivering hyper-personalized CX journeys that are connected, frictionless and deliver wow moments at scale. By combining AI-powered technology with human touch, you can gain unrivaled efficiency, while still not compromising on trust and CX. Today’s innovative, global trailblazers like Alo Yoga, George P. Johnson, Access Group, Secret Escapes, and Virgin Wines rely on Natterbox to make data-driven decisions resulting in increased revenue and exceptional customer service.

Pricing Details

Free

You can fully use this solution without payment.

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