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WatBox - WhatsApp and SMS for Salesforce | Telephony | AI Voice and Whatsapp

100% Native WhatsApp & Bulk SMS app for automated texting & mass campaigns.

Overview

Native WhatsApp for Salesforce, Bulk SMS, and AI CTI Dialer. Send mass messages, automate text alerts via Flows, and log calls instantly without switching tabs. WhatsApp integration Two-Way SMS Text Messaging Get Started with a 14 Days Free Trial.

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See How WatBox - WhatsApp and SMS for Salesforce | Telephony | AI Voice and Whatsapp Works

  • Best Multi-Channel Messaging App: WhatsApp, SMS & Voice Automate bulk SMS and whatsapp for faster lead response automate bulk SMS and whatsapp for revops automate text messaging and whatsapp within flow automate whatsapp messaging for lead follow-up

  • API-driven SMS gateway for custom lightning components Automate whatsapp notifications using salesforce flow Automate outbound dialing and SMS workflows Automate personalized SMS and salesforce CTI connector for click-to-dial Whatsaap and sms

  • AI speech-to-text and sentiment analysis for voice Automate activity logging for CTI Best CTI and softphone tools for service cloud call centers Best voice and dialer apps for high-growth revops Connect twilio SMS and voice calls to salesforce

  • automate two-way texting for lead engagement automate two-way texting for service cloud cases automated two-way SMS and texting for salesforce automate SMS text messaging for lead nurturing best two-way texting apps for service cloud

  • Analytics & Reporting Track engagement through URL clicks and responses Monitor SMS & WhatsApp delivery and campaign performance Gain actionable insights to optimize messaging strategies Measure open rates, replies & overall channel effectiveness

  • Voice And AI Capabilities Click-to-dial tools for service cloud productivity Click-to-dial phone integration for sales cloud Agentforce and Agentic Conversations WhatsApp Coexistence & WhatsApp Calling two-way SMS messaging using salesforce flow

  • AI call transcription and sentiment analysis for CRM AI insights and call recording for sales cloud AI insights and call recording for service cloud automate activity logging for inbound sales calls automate activity logging for outbound sales calls

  • 100% Salesforce Native Architecture (No external data residency) Automated Bulk WhatsApp & SMS Marketing Campaigns from List Views Native Salesforce Flow Automations for Instant Message Alerts Omni-Channel AI CTI Softphone Dialer with Call Transcr

  • Voice, AI Calling, and Call Intelligence - CTI Inbound and outbound calls directly from Salesforce Call recording, call transcriptions, and AI Insights as sentiment, outcome etc. IVR support and Omnichannel For Customer Support and Sales

Native Multi-Channel Messaging: WhatsApp, SMS & CTI Dialer for Salesforce Stop switching tabs. WatBox brings WhatsApp Business API, bulk SMS text messaging, and AI CTI calling natively inside Salesforce. Auto-log every conversation to Lead, Contact, and Case records instantly. 🚀 Unified Communications Suite: WhatsApp for Salesforce: Two-way messaging, rich media, and bulk WhatsApp campaigns. Supports native WhatsApp calling. Enterprise SMS Text Messaging: Broadcast bulk SMS campaigns from custom list views. Fully automate text alerts using native Salesforce Flows. AI CTI Softphone & Dialer: Click-to-dial tools with real-time AI call transcriptions and automated activity logging without middleware. 🔒 Built for Salesforce Teams: 100% Native Architecture: Completely secure within your Salesforce cloud—no external data storage or extension security risks. Agentforce & AI-Ready: Fully integrated with Flow Builder and Agentforce AI Agents for automated lead tracking. Plug-and-Play Setup: Start your 14-day free trial and send messages in minutes.

Categories

Business Needs
Sales
Customer Service
Marketing
Industries
Horizontal Product
Personas
Architect
Business Operations Manager
Consultant
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Agentforce
Agentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn More
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Salesforce Shield
Supports Salesforce orgs that use Shield.
Sales Programs
Supports Sales Programs, which provides sales teams with AI-powered coaching, actionable insights, and automated program delivery. Learn More
Community Builder
Ready to use in the Salesforce Community Builder.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
Salesforce Mobile
Supports Salesforce for iOS and Android.
No Limits
Lightning Ready
Agentforce
Multiple Currencies
Person Accounts
Salesforce Shield
Sales Programs
Community Builder
Managed Package
Lightning App Builder
Salesforce Mobile

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