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Stratex Technologies
We Fix Why CRM Implementations Fail: Business-First Design
CRM doesn't fail on technology, it fails because nobody did the business thinking first. Stratex leads with product management: the problem, the users and the metrics defined before anyone opens a sandbox. Salesforce that gets adopted, not abandoned.
Description
Strategy × Execution Most Salesforce projects fail in the gap between the deck and the deployment. Stratex Technologies exists to close it. We are a Mumbai-headquartered Salesforce consulting firm serving clients globally. Our team brings pedigree from top companies such as BCG, Deloitte Digital, Tata Group and Salesforce with strategy consulting experience who also ship. That combination means we lead with product management and business outcomes before touching configuration, then stay accountable to the key metrics for the customer. Cloud Expertise: • Sales, Service, Marketing Cloud, Experience Cloud, Data Cloud • Consumer Goods Cloud, Financial Services Cloud & Manufacturing Cloud • Automotive Cloud, Field Service Lightning (FSL), CPQ & Revenue Cloud • Community Cloud Tech Stack & Integration Prowess: • AI/ML: Einstein, OpenAI, Gemini, Claude • Dev & Ops: React, NodeJS, Python, AWS, Heroku • Automation: AgentForce (proprietary solution for support auto-resolution) • QA & Deployment: Cucumber, WebDriver • Mobility & Frontend: React Native Our Certified Expertise: 20+ Salesforce Certifications with Solution Architects and Developers in the team.
Highlights
As a Salesforce Consulting Partner, Stratex aims to deliver projects by combining speed, intelligence, and measurable impact.
Industry Impact: Real Estate Reduced the lead connect time from 30 minutes -> 3 minutes. Real-time social ads to Salesforce capture with a round-robin allocation engine, fully automated from ad click to assignment and auto dialling leading to zero delay
Built multiple AI-first solutions of Salesforce Reach out for demo of: Agentforce on customer website Headless CRM Salesforce MCP on Claude, Gemini and other LLMs
Provider Details
Stratex Technologies is a Mumbai-based Salesforce partner delivering AI-led CRM transformation. Built by leaders from BCG, Deloitte Digital and Tata Group, we tie every engagement to measurable adoption and KPI targets — not just go-live. Most Salesforce projects fail in the gap between the deck and the deployment. Stratex exists to close it. Cloud Expertise: • Sales Cloud, Service Cloud, Experience Cloud, Data Cloud & Marketing Cloud • Consumer Goods Cloud, Financial Services Cloud & Manufacturing Cloud • Automotive Cloud, Field Service Lightning (FSL), and CPQ & Revenue Cloud • Community Cloud Our Certified Expertise: Our consultants hold 20+ Salesforce certifications, including: • Salesforce Architects: System, Application, and B2C Solution Architects • Core Consultants: Sales, Service, Data, Experience, & Marketing Cloud • Advanced Developers: Platform Dev I & II, OmniStudio, JavaScript • Specialist Skills: Tableau CRM, MuleSoft, Designer & Specialist Certifications
Languages
English