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KDDI Message Cast for Salesforce: Agentforce AI SMS Extension

By KDDI CORPORATION

Enhance Salesforce SMS: AI-Powered Support via Agentforce Extension

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Free  

Never requires payment

Requires
Agentforce
Compatible With
Sales Cloud
Service Cloud

Extend KDDI Message Cast for Salesforce with AI automated messaging and flow-triggered sending via Agentforce. Enhance communication efficiency, deliver personalized SMS using Salesforce data, reduce operator workload, and enable 24/7 support.

  • An explanation of the KDDI Message Cast AI extension option.

Highlights

Accelerate Issue Resolution & Optimize Operations with Agentforce AI SMS Extension.

Deliver Personalized SMS with Agentforce AI Analysis for Higher Engagement.

Automate Two-Way SMS via Salesforce Flow/Apex & Optimize Delivery with AI Timing.

Continuously Improve SMS Quality & Strategy with Agentforce AI Learning.

Key Benefits: Reduce Operator Workload, Optimize 24/7 Support & Enhance Customer Loyalty.

Ideal for Addressing Operator Shortages, High Costs & Inefficient Critical Communications.

Provider Details

KDDI CORPORATION

KDDIグループは、全従業員の物心両面の幸福を追求すると同時に、お客さまの期待を超える感動をお届けすることにより、豊かなコミュニケーション社会の発展に貢献します。

Pricing Details

Free

You can fully use this solution without payment.