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Record Presence: Who's on my Record?

Think Salesforce tracks user activity? Think again.

No Ratings
$1,000   USD/company/month
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Business Need
Productivity
Customer Service
Collaboration
Requires
None
Compatible With
Sales Cloud
Service Cloud
Nonprofit Solutions

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
None
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Service Cloud
Nonprofit Solutions
Salesforce Editions
Professional
Enterprise
Unlimited
Developer
Essentials
Additional Requirements
No additional requirements.

App Details

Version
RecordPresence/Ver 1.0 1.1.0
Listed On
10/03/2025
Latest Release
10/03/2025
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Person Accounts
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 2
Custom Tabs: 1
Custom Apps: 0
Lightning Components
Global: 3
App Builder: 2
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.1.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
09/12/2025

Additional Details

'Record Presence: Who’s on My Record?' gives your team unprecedented visibility into user engagement with any Salesforce record. Seamlessly integrated into all Lightning pages, this dynamic component reveals who is actively viewing, currently editing, or has recently interacted with a record when you need it most. You've invested in Salesforce. Now take the next step toward operational transparency and collaboration by knowing exactly who’s on your record, when, and why. With Record Presence, Salesforce becomes not just a data repository, but a living, collaborative workspace where user activity is clear, coordinated, and fully transparent.

Need help?

Artichoke Consulting LLC

Portland, OR

Have questions or feature requests? We can help! Send us a message at apps@artichokeconsultingllc.com.