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Webex Contact Center for Salesforce

By Cisco Systems, Inc

Integrate AI-Powered Webex Contact Center with Salesforce

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Paid Add-On Required

Payment required for external services or products

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Industries: Horizontal Product

Business Need: Sales
Productivity
Customer Service

Requires: Sales Cloud
Service Cloud

Compatible With: Financial Services Cloud
Health Cloud
Government Cloud

More Details

Unify Webex Contact Center voice with Salesforce Service Cloud Voice. Give agents a single workspace for customer context, native telephony, AI-powered workflows, and faster service without switching applications.