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Regal for Salesforce
Turn every support interaction into personalized, revenue-driving moments.
- Industries
- EducationFinancial ServicesHealthcare & Life Sciences
- Business Need
- SalesCustomer ServiceAgent Productivity
- Requires
- None
- Compatible With
- Sales Cloud
Regal is the AI Agent Platform for contact centers. Regal gives every company the tools to transform customer comms with delightful AI Agents that are connected to your data, easy to customize and monitor, always-available, and ready to take action.
Highlights
AI Agents Build, deploy and scale human-sounding AI Phone Agents that autonomously handle millions of calls and resolutions at a fraction of the cost over voice and text. Multi-lingual, omniscient and available 24/7.
Intelligent IVR / Routing Say goodbye to clunky phone trees. Regal’s drag-and-drop IVR Builder lets you build the right system for your business. Route, collect, follow-up – all without writing a single line of code.
Journey Builder Today’s consumer is smart, savvy, and expects personalization across every touchpoint. Use Journey Builder to drive real-time, personalized, omni-channel outreach on the channels your prospects and customers prefer. A/B test everything.
Sales Dialer Drive faster speed-to-lead and boost agent efficiency by adding a best-in-class Power Dialer, Preview Dialer, Progressive Dialer and Predictive Dailer. Immediately improve performance to 100+ dials per hour.
Conversation Intelligence Increase your conversion rate with insights and automations based on what was said in 100% of your agent's conversations. Lets AI detect sentiment, score and summarize calls.
Branded Caller ID Drive higher connect rates by using Branded Caller ID and getting Regal call-level performance data. Reach 400M cell phones in the US from one platform.
Provider Details
Pricing Details
You must pay for a product or service that is external to Salesforce for this solution to work.
This integration is available as an add-on to your external Regal account. For more information, contact sales@regal.ai, or visit https://www.regal.ai/pricing.
Default Plan
$5 USD/user/month