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Regal for Salesforce

By Regal Voice Inc.

Turn every support interaction into personalized, revenue-driving moments.

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Paid Add-On Required  

Payment required for external services or products

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Industries
Education
Financial Services
Healthcare & Life Sciences
Business Need
Sales
Customer Service
Agent Productivity
Requires
None
Compatible With
Sales Cloud

Regal is the AI Agent Platform for contact centers. Regal gives every company the tools to transform customer comms with delightful AI Agents that are connected to your data, easy to customize and monitor, always-available, and ready to take action.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
None
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Salesforce Editions
Professional
Enterprise
Unlimited
Developer
Additional Requirements
To use this integration, Salesforce API access and a Regal license are required. Please contact support@regal.ai to activate your account.

App Details

Version
Regal Voice Integration/1.78 1.78.0
Listed On
03/12/2024
Latest Release
03/12/2024
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
Salesforce Mobile
Supports Salesforce for iOS and Android.
No Limits
Lightning Ready
Multiple Currencies
Person Accounts
Managed Package
Lightning App Builder
Salesforce Mobile
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 12
Custom Tabs: 6
Custom Apps: 1
Lightning Components
Global: 3
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.78.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
01/31/2024

Additional Details

Connect Regal to your CRM systems, like Salesforce, to power better inbound and outbound calls for support, sales and operations – with way less effort – using the Regal AI Agent Platform. Boost conversion, cross-sell, support, and retention efforts across multiple industries, including Financial Services, Insurance, Healthcare, Education, Home Services, and more. Here’s how Regal makes it happen: Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always-available, and ready to take action. Regal's AI agents can seamlessly collaborate with your Human agents in Regal or any other CCaaS. 1. Automated Personalization - Use your untapped customer data to set up better outbound campaigns with our Journey Builder and improve your inbound handling with our intelligent inbound IVR/routing. 2. Autonomous AI Agents - Handle millions of inbound and outbound calls using AI Agents that act human, at a fraction of the cost. 3. Super-Human Agents - Give your human agents the omni-channel, AI-powered tools they need to nail every interaction across phone, SMS, and email channels.

Need help?

Regal Voice Inc.

Contact support@regal.ai or check out our developer docs here: https://developer.regal.ai/docs/salesforce.

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