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Similar Knowledge Articles Component for LWR

By Salesforce Labs

Help Customers Find Similar Knowledge Articles

No Ratings
Free  

Never requires payment

Try It
Requires
Experience Cloud
Compatible With
Service Cloud
Experience Cloud

Display articles similar to the one your user is currently looking at, and help them find relevant content faster!

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Experience Cloud
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Service Cloud
Experience Cloud
Salesforce Editions
Professional
Enterprise
Unlimited
Developer

App Details

Version
Similar Articles Component/June 23 1.1.0
Listed On
06/13/2023
Latest Release
06/13/2023
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 0
Custom Tabs: 0
Custom Apps: 0
Lightning Components
Global: 1
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.1.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
06/09/2023

Additional Details

The Similar Articles component is built for Self-Service portals, and supports both the LWR and Aura runtimes. You can drag it to the Knowledge Article detail page. It helps your customers find the answers to their questions more quickly, by suggesting articles that are similar to the one they're currently looking at.

Need help?

Salesforce Labs

San Francisco, CA, USA

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