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Qualtrics Agentic Experience

By Qualtrics

Turn Agentforce conversations into actionable feedback wiith Qualtrics.

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Free  

Never requires payment

Agentforce ContentsAgentforce Contents
Actions: 1
Subagents: 4
Agents: 2
MCP Servers: 1
Business Need
Surveys
Requires
Agentforce
Compatible With
Sales Cloud
Service Cloud

Qualtrics Agentic brings Qualtrics experience management into Agentforce. Manage surveys and empower employees — all without leaving Salesforce.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Agentforce
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Service Cloud
Salesforce Editions
Enterprise
Unlimited
Developer
Additional Requirements
Access to Qualtrics Engage platform.

App Details

Version
Qualtrics Agentic/ver 0.5 0.5.0
Listed On
09/10/2026
Latest Release
09/10/2026
Agentforce ContentsAgentforce Contents
Actions
Actions are how agents get information and perform tasks.
Subagents
A subagent is a job an agent can do.
Agents
Agents use context to complete tasks on their own.
MCP Servers
MCP servers securely connect your Agentforce agent to additional resources.
Actions: 1
Subagents: 4
Agents: 2
MCP Servers: 1
Supported Features
Agentforce
Agentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn More
Editable Code
This product is installed as an unmanaged package in your Salesforce org and its code is available to view and modify.
Agentforce
Editable Code
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AgentExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
0.5.0
Last Reviewed Date
The most recent date that this solution underwent the AgentExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
08/27/2026

Additional Details

Qualtrics Agentic brings Qualtrics experience management into Agentforce, enabling service agents to automatically collect customer feedback via personalized survey links during messaging conversations, and empowering employees to manage surveys, generate invite links, and build audiences through natural language — all without leaving Salesforce. Qualtrics Agentic equips Agentforce with two agent templates. The Service Agent template adds a Customer Feedback topic that retrieves and shares a Qualtrics survey link at the right moment — when a customer asks for it, when a conversation resolves, or before escalation. The Employee Agent template adds three MCP-powered topics: Survey Intelligence for listing surveys and checking response metrics, Instant Actions for generating personalized one-click invite links, and Audience Management for creating mailing lists and importing contacts with embedded data. Survey URLs include tracking parameters (Case ID, Session ID, Contact ID) so responses automatically tie back to the Salesforce record.

Need help?

Qualtrics

Provo, Utah, USA

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