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Qualtrics Agentic Experience
Turn Agentforce conversations into actionable feedback wiith Qualtrics.
- Actions: 1Subagents: 4Agents: 2MCP Servers: 1
- Business Need
- Surveys
- Requires
- Agentforce
- Compatible With
- Sales CloudService Cloud
Qualtrics Agentic brings Qualtrics experience management into Agentforce. Manage surveys and empower employees — all without leaving Salesforce.
- Actions: 1Subagents: 4Agents: 2MCP Servers: 1
List Surveys
Retrieves surveys from your Qualtrics brand. Returns survey ID, name, owner, creation date, and status. Filter by active or inactive surveys and limit how many results are returned.
Get Survey
Returns detailed metadata for a specific survey, including name, owner, status, language, and expiration settings.
Get Survey Questions
Retrieves questions from a survey, including question text, type, validation rules, and answer choices. Use this to understand what a survey asks without leaving Salesforce.
Get Survey Pulse
Provides a quick performance summary for a survey, including status and response counts. Use this for a fast health check on active campaigns.
Get Distribution
Returns statistics for a survey distribution. Use this to confirm whether a recipient has completed a survey (for example, after generating an instant invite).
Generate Instant Invite
Creates a unique, personalized survey link for one recipient in a single step. Ideal for sharing surveys via chat, SMS, or manual outreach without sending an email. Supports optional embedded data from Salesforce context (for example, account name or case number).
List Directories
Lists all Qualtrics contact directories for your brand. Use this to find directory IDs required by other audience tools.
List Mailing Lists
Lists mailing lists (contact groups) in a directory, including list IDs, names, and approximate contact counts.
Create Mailing List
Creates a new mailing list in a Qualtrics directory. This is typically the first step before adding contacts or sending distributions.
Add Transaction Contacts
Adds contacts to a mailing list with email, name, phone, and embedded data. Supports up to 200 contacts per request. Imports run asynchronously.
Get Transaction Import Status
Checks the status of an async contact import. Confirms how many contacts were added, updated, or failed, and surfaces any invalid emails.
List Libraries
Lists message template libraries in Qualtrics. Libraries contain email and SMS templates used in survey distributions.
List Library Messages
Lists message templates in a specific library. Use this to find template IDs when setting up distributions.