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Twilio Flex CTI connector | Contact Center | Sales communication | Omni channel

By Twilio

Twilio Flex: Customizable Contact Centre

No Ratings
Free  

Never requires payment

Try It
Industries
Communications
Business Need
Customer Service
Agent Productivity
Telephony
Requires
Sales Cloud
Service Cloud
Compatible With
Sales Cloud
Service Cloud

Twilio Flex is a cloud-based engagement center for Sales and Contact Centers. It integrates seamlessly with Salesforce to provide identity resolution, simplify outbound communications, enhance productivity with AI features, and enable single sign-on.

Highlights

Deploy this no-code integration easily with instructions on how to configure Flex for Salesforce in an easy setup wizard.

Get out of the box automatic logging, click to dial, screen pop and SSO for your Flex integration.

Unlimited customization with the power of plugins. Build custom scenarios for your Flex integration on Salesforce.

Provider Details

Twilio
San Francisco, CA, USA
Founded
2008
Website
Email
Phone
(415) 390-2337

Twilio powers the future of business communications. Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers. With twenty-three offices in thirteen countries and counting, Twilio has the infrastructure to support communications worldwide.

Pricing Details

Free

You can fully use this solution without payment.

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