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FormCase

By Harmony IT

Create and manage external case forms with a native Salesforce app

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Free  

Never requires payment

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Industries
Horizontal Product
Business Need
Customer Service
IT & Administration
Requires
Sales Cloud
Compatible With
Sales Cloud
Service Cloud
Marketing Cloud Engagement

FormCase enables Salesforce admins to securely create and publish Web-to-Case forms with full branding control, Salesforce-native authentication, and scalable external hosting—without relying on third-party form builders.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Service Cloud
Marketing Cloud Engagement
Salesforce Editions
Professional
Enterprise
Unlimited
Developer
Essentials

App Details

Version
FormCase/ver 0.6 0.6.0
Listed On
05/17/2026
Latest Release
05/17/2026
Supported Features
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Editable Code
This product is installed as an unmanaged package in your Salesforce org and its code is available to view and modify.
Lightning Ready
Editable Code
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
0.6.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
05/07/2026

Additional Details

FormCase allows Salesforce users to design and configure external case intake forms, while hosting the forms outside Salesforce for ease of use, performance, and flexibility. No website coding is required. FormCase generates a secure link that can be shared directly with customers via email or other channels. All configuration and management are performed natively within Salesforce, using familiar setup patterns and standard permission controls. Free Edition Limitation: This free version of FormCase supports up to 100 case submissions per Salesforce org. Key benefits • Native Salesforce experience – Setup, configuration, and management are done entirely in Salesforce • Secure external case intake – Uses Salesforce authentication patterns and isolated credentials • Full branding control – Customize form colors and appearance • Externally hosted forms – Share a direct link to the form with customers

Need help?

Harmony IT

Tel Aviv

Requests are typically responded to within 48–72 business hours on a best-effort basis. Support covers installation assistance, configuration questions, and general usage guidance. This free edition does not include guaranteed response times or real-time

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