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Ascent AI Agent: Extension for Ascent ERP

By Ascent Solutions, a Rootstock Software Company

Agentforce for Sales Order Status with Ascent Solutions

No Ratings
$1,200   USD/company/year

Discounts available for nonprofits

Agentforce ContentsAgentforce Contents
Actions: 2
Subagents: 2
Agents: 1
Industries
Consumer Goods
Healthcare & Life Sciences
Retail
Business Need
Sales
Customer Service
Enterprise Resource Planning
Requires
Agentforce
Experience Cloud
AppExchange Partner Products
Compatible With
Sales Cloud
Service Cloud
Experience Cloud

Provide customers with real-time Experience Cloud based self-service access to their sales order information and post-order actions through a Salesforce-powered digital assistant, improving customer satisfaction and reducing support load.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Agentforce
Experience Cloud
AppExchange Partner Products
To use this solution, you need this AppExchange partner product.
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Service Cloud
Experience Cloud
Salesforce Editions
Enterprise
Unlimited
Additional Requirements
This is an extension to the Ascent ERP package which enables complete view into the lifecycle of an order from inception to delivery. Control inventory, warehouse, procurement, production, sales, returns, and services to increase revenue.

App Details

Version
Ascent Agent/Ascent Agent 1.0.0
Listed On
06/02/2026
Latest Release
06/02/2026
Agentforce ContentsAgentforce Contents
Actions
Actions are how agents get information and perform tasks.
Subagents
A subagent is a job an agent can do.
Agents
Agents use context to complete tasks on their own.
Actions: 2
Subagents: 2
Agents: 1
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Agentforce
Agentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn More
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Agentforce
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 1
Custom Tabs: 0
Custom Apps: 0
Lightning Components
Global: 0
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.0.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
04/14/2026

Additional Details

Ascent Solutions AI Agent for Sales Order Inquiry is an AI-powered Salesforce Agentforce solution that enables to instantly access accurate, real-time sales order information without navigating ERP screens, reports, or integrations. Built specifically for Salesforce Experience Cloud and deeply integrated with Ascent ERP, this intelligent AI Agent understands natural-language questions and delivers immediate answers related to sales orders, fulfillment status, shipments, invoices, and order history. Users can simply ask questions such as “Where is my customer’s order?”, “Has this order shipped?”, or “What is the outstanding balance?” and receive trusted, ERP-grade responses within seconds.

Need help?

Ascent Solutions, a Rootstock Software Company

Somerville, NJ, USA

Support Phone(908) 981-0150
Other ResourcesEmailTerms & Conditions