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Hyro AI Agents for Healthcare

By Hyro

Automate over 85% of all repetitive calls and chats with conversational AI

No Ratings
Starting at $100,000   USD/company/year

Discounts available for nonprofits

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Industries
Healthcare & Life Sciences
Business Need
Customer Service
Agent Productivity
Telephony
Requires
None
Compatible With
Service Cloud
Health Cloud

Automate patient & member interactions with Hyro's HIPAA-compliant AI agents. Reduce wait times, increase self-service, and improve access to care. Health systems using Hyro see lower abandonment rates, faster resolution, and greater patient satisfaction.

  • Recapture time for staff and patients with Hyro. Eliminate repetitive tasks for good.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
None
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Service Cloud
Health Cloud
Salesforce Editions
Professional
Enterprise
Unlimited
Developer

App Details

Version
Hyro for Salesforce/V2.1 2.1.0
Listed On
09/26/2023
Latest Release
03/26/2026
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Salesforce Shield
Supports Salesforce orgs that use Shield.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
Salesforce Mobile
Supports Salesforce for iOS and Android.
No Limits
Lightning Ready
Multiple Currencies
Person Accounts
Salesforce Shield
Managed Package
Lightning App Builder
Salesforce Mobile
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 10
Custom Tabs: 6
Custom Apps: 1
Lightning Components
Global: 4
App Builder: 0
Community Builder: 0
Languages
English
Spanish

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.2.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
09/21/2023

Additional Details

Health systems like
yours were relying on manual support, bad chatbots and IVRs. By switching to Hyro's conversational AI assistants, they’ve been able to automate common interactions, alleviate stress from support teams, and meet rising digital demand from their patients. Fully integrated with Salesforce, Hyro's voice and chat AI assistants are able to engage patients and members on voice calls, web chat and mobile replacing IVRs and reducing waiting times dramatically. The engagement is in natural language and deployment is super quick with incredible time to value (no AI tagging and training required). Hyro's AI assistants are able to identify the patient in a Hipaa compliant manner, deflect calls with SMS messages, provide information and answer FAQs with natural language, schedule and manage appointments and when needed transfer the chat or call to a live agent. Fully compatible with Health Cloud, Service Cloud and Service Cloud voice object models.

Need help?

Hyro

New York, NY

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