Help & Support
Elevate Your Agents with AgentExchange Solutions
Have Questions?
Retarus Enterprise SMS for Salesforce
Send text messages anywhere in the world. Built for Enterprise.
- Industries
- Financial ServicesHealthcare & Life SciencesRetail
- Business Need
- ProductivityCustomer ServiceIT & Administration
- Requires
- Sales CloudService Cloud
- Compatible With
- Sales CloudService CloudHealth Cloud
With Retarus' Enterprise SMS for Salesforce, you can send text messages easily. Through this seamless integration, personalized messages can be automated and triggered directly, accelerating customer processes and improving customer satisfaction.


Watch Video
Highlights
Enables transactional and high-volume SMS scenarios. Seamlessly embedded in your Salesforce interface. Accelerates SMS business processes by using Flow Builder. Templates for SMS and forms including merge fields for personalization.
Supports individual user text messages, with direct access to all contacts. Lightweight and intuitive native integration. Supports individualized use cases through advanced SMS config options.
All sent SMS logged directly in Salesforce applications. Efficient cost reporting through itemized billing code. Admin console to customize users from within the Salesforce dashboard. Collection of Lightning Web Components. Send SMS by using Apex code.
24/7 Premier native language service and support. Global coverage, reliability, and availability. Industry-leading delivery rates.
Sscalable and dependable text messaging especially built for large volumes. Long and short codes to support regional dependencies. GDPR and HIPAA compliant.
Provider Details

Retarus Cloud Messaging: Communication solutions for the digital workplace and enterprise applications. Replaces on-premises communication servers, gateways, and hubs. Combines easy-to-implement interfaces for a seamless integration into today’s IT environments with security, compliance, peak performance, and superior service. About Retarus Retarus offers Enterprise Cloud solutions for Messaging, Email Security, and Business Integration. At the highest service level, with top performance, security, compliance with data protection regulations, and global availability. Retarus' services are successfully used for cloudification and securing messaging and email infrastructures, as well as for the intelligent automation of business processes and workflows. Retarus, headquartered in Munich, was founded by Martin Hager in 1992 and has been owner managed ever since. The company employs around 500 people in 19 offices on four continents. Over 40 percent of the companies listed in the S&P Global 100 rely on Retarus. More information:
Pricing Details
You must pay for a product or service that is external to Salesforce for this solution to work.
The SF SMS component is free. To send SMS, an active Retarus "SMS for Applications" account is required, with fees for sending and provisioning. Contact Retarus for a quote. A 30-day trial is available free of charge.
Retarus offers SLAs, multiple support packages, and comprehensive service management options. The based product “SMS for Applications” can be used by various applications and integrations. Contact Retarus for more information regardng your pricing scheme.
Basic Fee
€250 EUR/Org/month
Free trial available for 30 days