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Sinergify Agent
Elevate Salesforce & Jira Integration Experience using Agentforce
- Industries
- Engineering, Construction, & Real EstateHealthcare & Life SciencesHigh Tech
- Business Need
- IT & AdministrationCase ManagementAgent Productivity
- Requires
- Service CloudAgentforce
- Compatible With
- Sales CloudService CloudExperience Cloud
Sinergify when combined with Agentforce, automates routine tasks and customer service interactions and enhances functionality by enabling the following: End-to-End Case Resolution Cross-Team Collaboration Data-Driven Insights
Highlights
Enables agents to view and update Jira issue details directly within the Agentforce chat console, allowing them to access the status and priority of issues without needing to switch platforms.
Enhances the efficiency of support agents by enabling them to automatically create Jira issues directly from Salesforce records within the Agentforce chat console.
Allows agents to add comments to Jira issues directly from the Agentforce console, facilitating real-time updates without the need to navigate away from their primary workspace.
Provider Details
Grazitti Interactive™
340 E Middlefield Rd, Mountain View, CA, 94043, US
With strategic teams & groundbreaking products, we bring continuous innovation to the Salesforce space. We are empowering 1100+ customers to build future-ready digital businesses. Our reputation is built on our unwavering commitment to delivering exceptional value and service to our customers. Our Area of Expertise Spans: Strategy Consultation Implementation and Integration Testing and Automation Migration Managed Services – Customization, App Development, Admin/System Support, & more Our Custom-built Products to Amplify Your Salesforce Experience: Some of our premium products include Sinergify, SearchUnify, E2C Advance, IdeasPro, ScoreNotch, Dupe Manager, Zendesk-Salesforce KB Connector, & FS Booster. Our Value as a Digital Transformation Partner: We are committed to building enduring relationships with our clients & delivering tailored solutions addressing specific business needs. Our expert team prioritizes transparency & accountability throughout every project, ensuring mutual success. With our proficient team, 370+certifications, cost-effective approach, timely/high-quality delivery, & exceptional results, we offer premium services that exceeds your expectations
Pricing Details
You must pay to use this solution. Discounts are available for nonprofits.
For pricing details, please contact info@sinergify.com