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HowardCRM - The Ultimate Medicare Insurance CRM

The Ultimate Medicare Insurance CRM — Tailored for Health Insurance Agents

Overview

  • Scope of Appointment & Enrollment Forms — Send, store, text, or email compliant SOA and enrollment forms directly from the platform.

  • Carrier-Agnostic Enrollment — Enroll clients in any carrier or plan, regardless of FMO or upline.

  • Commission & Policy Lifecycle Tracking — Track commissionable activity, enrollments, renewals, and production across multiple policy types and throughout policy lifecycles.

  • Preloaded Medicare & ACA Plans — All Medicare and ACA plans included at no extra cost with current carrier and plan data.

  • Household & Contact Management — Organize clients using household grouping, contact hierarchies, and related records.

  • Provider & Drug Lookup — Verify physician networks and perform formulary checks with built-in provider and prescription tools.

  • Reports & Dashboards — Analyze carriers, plans, products, and segments with custom reports and dashboards.

  • AEP-Ready Analytics — Quickly assess MAPD, PDP and Med Supp books to identify opportunities during Annual Enrollment Period.

  • HIPAA Compliant & SOC 2 Type II Audited — Independently assessed against HowardCRM itself, not just the platform beneath it. BAA available to every agency; SOC 2 Type II report available under NDA.

HowardCRM is a Salesforce-powered, turnkey CRM designed exclusively for Medicare and health insurance agents. It centralizes your entire book of business—clients, prospects, policies, plans, and household relationships—in one secure platform. HowardCRM is HIPAA compliant and has completed a SOC 2 Type II audit. Both were assessed against HowardCRM itself, not inherited from the platform beneath it. A Business Associate Agreement is available to every agency, and the SOC 2 Type II report is available under NDA. HowardCRM comes preloaded with all Medicare and ACA plans at no additional cost, so agents always work from accurate, up-to-date carrier and plan data. Core workflows include compliant Scope of Appointment (SOA) and Enrollment Forms that can be sent, stored, texted, or emailed directly from the platform. Agents can enroll clients in any carrier or plan, regardless of FMO or upline, while HowardCRM tracks commissionable activity across the full policy lifecycle—enrollments, renewals, and overall production—with built-in reporting and dashboards for AEP planning and ongoing book analysis.

Categories

Business Needs
Sales Productivity
Information Management
Industries
Healthcare & Life Sciences
Personas
Business Operations Manager
Sales Representative / Manager
Service Agent / Supervisor
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Salesforce Mobile
Supports Salesforce for iOS and Android.
No Limits
Lightning Ready
Managed Package
Salesforce Mobile