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TextUs™ for Salesforce

Salesforce business texting, powered by TextUs.

Overview

Sales, marketing, and talent teams can boost response and engagement rates with performance messaging campaigns, automated outreach, and conversation logging all without leaving Salesforce.

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See How TextUs™ for Salesforce Works

  • Add native two-way texting to Salesforce, allowing you to engage with prospects and customers without leaving your CRM.

  • Save time with contact syncing that automatically imports Contacts and Leads from Salesforce into TextUs so you can always view the most up-to-date contact information.

  • Add SMS to Salesforce automated workflows and nurture leads at scale with customizable SMS actions in Flows.

Platform Features: - New or existing phone numbers - 10-digit numbers, short codes, or toll-free - Unlimited contacts - Call forwarding - Chrome extension, web app, or mobile app - Analytics and reporting Integration Features: - Two-way texting - Automatic contact and lead syncing - Bi-directional integration - Send campaigns to contact lists - Conversation logging - Click-to-text on phone numbers Texting Features: - Native two-way text messaging - Send SMS and MMS campaigns - Send WhatsApp templates and freeform messages - Embedded text messenger - Message templates - Scheduled messages - Media attachments - Shortened links - Personalization merge fields - Text signatures - Message delivery status - Shared inboxes & multi-user accounts - Conversation assignments Automation Customizable SMS actions in Journey Builder SMS in Salesforce workflows - SMS keywords and auto-responses - Drip sequence automation - Auto replies - Scheduled reports

Categories

Business Needs
Sales
Marketing
Human Resources
Industries
Healthcare & Life Sciences
Manufacturing
Professional Services
Personas
Business Operations Manager
Marketer
Sales Representative / Manager
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package

Compatibility

Required Salesforce Products
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Compatible Salesforce Products
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Marketing Cloud Engagement
Salesforce Editions
Professional
Enterprise
Unlimited
Developer
Essentials
Supported Languages
English