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TextUs™ for Salesforce
Salesforce SMS and MMS engagement, powered by TextUs.
Overview
Accelerate your sales and marketing with texting for Salesforce. Add two-way texting to your CRM. Boost response rates with personalized SMS campaigns, automate outreach across the funnel, and keep your team aligned with every conversation logged.
See How TextUs™ for Salesforce Works
Add native two-way texting to Salesforce, allowing you to engage with prospects and customers without leaving your CRM.
Save time with contact syncing that automatically imports Contacts and Leads from Salesforce into TextUs so you can always view the most up-to-date contact information.
Add SMS to Salesforce automated workflows and nurture leads at scale with customizable SMS actions in Flows.
Platform Features: - New or existing phone numbers - 10-digit numbers, short codes, or toll-free - Unlimited contacts - Call forwarding - Chrome extension, web app, or mobile app - Analytics and reporting Integration Features: - Two-way texting - Automatic contact and lead syncing - Bi-directional integration - Send campaigns to contact lists - Conversation logging - Click-to-text on phone numbers Texting Features: - Native two-way text messaging - Send SMS and MMS campaigns - Embedded text messenger - Message templates - Scheduled messages - Media attachments - Shortened links - Personalization merge fields - Text signatures - Message delivery status - Shared inboxes & multi-user accounts - Conversation assignments Automation Customizable SMS actions in Journey Builder SMS in Salesforce workflows - SMS keywords and auto-responses - Drip sequence automation - Auto replies - Scheduled reports
Categories
- Business Needs
- SalesCustomer ServiceMarketing
- Industries
- Healthcare & Life SciencesManufacturingProfessional Services
- Personas
- Business Operations ManagerMarketerSales Representative / Manager
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyManaged Package
