Help & Support

Elevate Your Agents with AgentExchange Solutions

Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Visit Salesforce Help

Give Us Feedback

OroCommerce and Salesforce Integration

Integrating the #1 B2B eCommerce platform with Salesforce CRM

Overview

The integration of OroCommerce and Salesforce CRM offers a unique advantage to companies selling to businesses by enabling rapid catalog availability online, product info enrichment capabilities, and a self-serve online B2B ecommerce portal.

See How OroCommerce and Salesforce Integration Works

Companies using Salesforce CRM can have their catalogs synced to OroCommerce and available online within days or even hours, depending on the level of sophistication of their product data.
User-friendly back-office to enrich product information with images, media files, attributes, and categories creating a more appealing experience for potential customers.
An always-available online catalog allows buyers to explore and make purchases at their preferred times, ensuring flexibility and ease of engagement.
Two-way sync ensures the seamless flow of data between Salesforce CRM and your eCommerce store. Your sales team will have new deals coming to CRM seamlessly.

By integrating OroCommerce with Salesforce CRM you can digitize your catalog and let customers order online in a matter of weeks! With this integration, you can: - Enrich your product information and make it available online. - Provide your customers with a self-serve purchasing experience. - Synchronize orders and quotes information. How does the integration work? It keeps your Accounts, Contacts, and Orders up to date with a two-way, real-time data transfer. Price Books, Quotes, and Contracts are synced one way from Salesforce CRM to OroCommerce to keep your CRM the ultimate source of customer information. It takes only 4 steps to get your catalog online: 1. Analyze your Salesforce data structure and prep it for sync. 2. Launch the sync with OroCommerce. 3. Enrich your product data in OroCommerce with images, product attributes, and so on. 4. Invite customers using an automated email with system login details.