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Patient Nexus Plus

A one stop solution to manage E2E patient support program with Salesforce

Overview

  • Multi Program & Product Support Multiple program & Products can be managed in a single platform for better management of patients. This provides a holistic view of data, regardless of which products or programs they are enrolled in to better track them

  • Hub model We support both inhouse and outsourced hub models to support their patient onboarding and financial assistance programs.

  • Lead Validation The system automatically highlights the missing information in the lead to ensure appropriate data is filled before conversion.

  • Territory model Collection of territories that are defined by a set of criteria to auto- assign accounts-owners to territories based on their zip code or state to improve your customer service framework & marketing efforts.

  • Coverage Benefit Represents the benefits provided to a covered member by a patient’s Insurance plan. This is affiliated with care program enrollee to segregate benefits across different programs, products & services and auto-created once integrated

  • Prior Authorization Represents the details of pre-authorizations for care under a member’s plan. Associating this information to a care program enrollee helps depict the status of Prior Authorization for a patient enrolled in a specific program

  • Program Assignment Based on the outcome of benefit investigation, the patients are automatically placed in financial assistance programs considering care program eligibilities & business rules

We came to realize that the traditional approach to Salesforce Health Cloud implementation was complex, time consuming and compliance heavy. Many customers are not realizing the full capacity of the Salesforce Health Cloud due to lack of experience in the industry or the tools capabilities. Large System Integration implementation has resulted in cumbersome process where we had an opportunity to clean up and reimplement the solution. Our experience of implementing many Health Cloud implementations resulted in creating a tool with full potential in managing the requirements, development, and validation on top of the regular upgrades pushed by the Salesforce 3 times in a year. Our vision is to help healthcare and life sciences organizations build a true Salesforce ecosystem that enhances all other tools and delivers the desired outcomes at a faster pace and significantly lowers costs by leveraging our assets. Our commitment is 8 weeks to stand a PSP program at the most economical price point in the marketplace. This can only be achieved by truly using our framework and tools we built over the decade of experience

Categories

Business Needs
Customer Service
Collaboration
Dashboards & Reports
Industries
Healthcare & Life Sciences
Personas
Business Operations Manager
Business User
Service Agent / Supervisor
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Salesforce Shield
Supports Salesforce orgs that use Shield.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
No Limits
Lightning Ready
Person Accounts
Salesforce Shield
Managed Package
Lightning App Builder

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