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OneMerge Data Quality Agent

Find, explain and resolve Salesforce duplicates with Agentforce.

Overview

The only AgentExchange agent purpose-built for Salesforce duplicate resolution. Find, merge and govern duplicate records with Agentforce, automate routine decisions and focus human review on exceptions, safely.

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See How OneMerge Data Quality Agent Works

  • Data Quality Agent Find duplicate records using Salesforce Matching Rules and explain duplicate matches and merge decisions in natural language.

  • Duplicate Resolution Resolve duplicate records using OneMerge Merge Rules for consistent, governed outcomes.

  • Autonomous Resolution Automatically resolve suitable routine duplicate scenarios using customer-defined instructions and guardrails.

  • Human Review Route exceptions for human review when judgement or additional oversight is required.

  • Merge Activity Visibility Track agent-assisted resolution in OneMerge Merge Activity, with visibility into outcomes and Agent resolution metrics.

  • Conversational Merge Rules Configure and refine OneMerge Merge Rules using natural language.

OneMerge Data Quality Agent is the only AgentExchange agent purpose-built for Salesforce duplicate resolution. Find, explain, merge and govern duplicate records with Agentforce. Use natural language to support faster, more consistent duplicate resolution while keeping control with your existing OneMerge Merge Rules and governance. Key Capabilities • Identify duplicate records using Salesforce Matching Rules • Explain duplicate matches and merge decisions • Configure and refine OneMerge Merge Rules • Resolve duplicate records using approved merge logic • Autonomously handle suitable routine duplicate scenarios Controlled Duplicate Resolution OneMerge supports a governed resolution model: • Automated Resolution • Agent-Assisted Resolution • Human Review for Exceptions This helps reduce repetitive Salesforce administration, improve consistency in merge decisions and create cleaner, more trusted CRM data for operations, reporting and AI. Native to Salesforce OneMerge runs natively on Salesforce, so customer CRM data remains within the Salesforce platform.

Categories

Business Needs
Data Management
Admin & Developer Tools
Data Cleansing
Industries
Horizontal Product
Retail
Travel, Transportation, & Hospitality
Personas
Administrator
Business User
Data Professional
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Agentforce
Agentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn More
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Agentforce
Managed Package

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