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MessageBlink – SMS & WhatsApp for Salesforce | Automate, Engage & Respond Faster
100% Native SMS & WhatsApp for Salesforce, Automate Outreach, Bulk Campaign
- Industries
- EducationHealthcare & Life SciencesNonprofit
- Business Need
- SalesCustomer ServiceMarketing
- Requires
- Sales CloudService Cloud
- Compatible With
- Sales CloudService CloudNonprofit Solutions
Send SMS & WhatsApp directly from Salesforce — automate outreach with Flows & Agentforce, run bulk campaigns, and manage two-way conversations from a shared inbox. Trusted by Nonprofits, Healthcare & Education. 100% native. HIPAA, GDPR & TCPA compliant.


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Highlights
Multi-Channel Messaging: SMS & WhatsApp for Salesforce ✅ 100% Native to Salesforce ✅ Built on Salesforce. Built for Salesforce ✅ Multi-Channel Messaging: WhatsApp for Salesforce, SMS from Salesforce
AI & Agentforce-Powered Messaging ✅ Number verify before sending ✅ Agentforce messaging app ✅ AI chatbots to qualify and handle leads ✅ AI-Powered Chatbots for SMS and WhatsApp ✅"Agentforce integration to route SMS & WhatsApp conversations to live agents"
Long Code & Short Code SMS Messaging in Salesforce ✅ Real-time delivery ✅ Bring your own SMS provider Twilio, Vonage, Telnyx, Zoom ✅ Localised long codes for personalised SMS and whatsapp ✅ Support for long codes (10DLC) & short codes for SMS campaigns
Analytics & Reporting ✅ Carrier lookup ✅ Measure engagement through URL clicks. ✅ Monitor your SMS & WhatsApp campaign deliveries ✅ Optimize messaging strategy with actionable insights. ✅ Track SMS and WhatsApp performance, open rates & responses
Modern Alternative to Legacy Messaging Apps 🔥 ✅SMS WhatsApp Salesforce automation ✅ Get WhatsApp message templates approved in Mins ✅ Save time with reusable, pre-defined message templates ✅ Create dynamic & WhatsApp SMS Templates using Merge Fields
Secure & Compliant SMS & WhatsApp Messaging ✅ Number porting, keep your existing business ✅ Audit-ready logs to track all messaging activity ✅ 10DLC & A2P approved messaging for Salesforce users ✅ Fully compliant with TCPA, GDPR, and HIPAA regulations
Bulk SMS & Mass Texting from Salesforce ✅ Edit Opt In/Out Keywords ✅ Schedule bulk SMS and whatsapp ✅ Use record trigger flow for bulk sms ✅ Send mass texts from List Views, Reports & Campaigns ✅ Use approved templates for consistent bulk messaging
Salesforce Flow & Agentforce Automation ✅Built on Salesforce. Built for Salesforce ✅Schedule campaigns and recurring reminders ✅Trigger SMS & WhatsApp using Salesforce Flows ✅Engage customers at every stage of their journey
Salesforce Email Alerts for Incoming SMS & WhatsApp ✅ All email replies are automatically synced back to Salesforce ✅ Receive incoming SMS & WhatsApp messages directly in your email ✅ Stay connected with customers anytime, even when away from Salesforce
Provider Details

- Social ImpactPledge 1%This company pledges 1% of their product, profit, equity, or time to support the community. Learn more about Pledge 1%
- Pledge 1%
Sastorm Software LLC is a Salesforce ISV Partner and Meta Tech Provider building 100% native Salesforce apps trusted by organizations across the US, UK, Canada, Germany, and worldwide. Headquartered in Delaware, USA with offices in India. Our Products: MessageBlink® — A USPTO trademark-registered, 100% native Salesforce SMS & WhatsApp app. Automate outreach, run bulk campaigns, manage two-way conversations, and route messages via Agentforce. HIPAA, GDPR & TCPA compliant. Files Downloader — Export Salesforce attachments, documents, and records in bulk. Integrates with SharePoint, AWS, Google Drive, and Dropbox for seamless file management across platforms. Built by an ex-Salesforce ISV Partner Account Manager. Serving Salesforce customers globally.
Pricing Details
You must pay to use this solution. Discounts are available for nonprofits.
✅ 30-Day Free Trial – Full access to all SMS & Messaging features ✅ $7 USD/Per user/Per month - Starter Plan ✅ 5% Discounts available for nonprofits ✅ No hidden SMS fees – simple & transparent pricing 🔗 Visit: https://www.messageblink.com/pricing/
Starter
$7 USD/user/month
Free trial available for 30 days
Professional
$9 USD/user/month
Free trial available for 30 days
Enterprise
$12 USD/user/month
Free trial available for 30 days