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Locobuzz Social CX
Get customer ONE VIEW - Bring Social media interactions into Salesforce
- Business Need
- Customer ServiceMarketingSocial Channels
- Requires
- None
- Compatible With
- Service CloudMarketing Cloud EngagementMarketing Cloud Growth
Locobuzz Connector blends seamlessly with Salesforce to offer a streamlined social customer care experience, enabling effective omnichannel support directly within your CRM workflow. You can seamlessly replace Social Studio with Locobuzz!
Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- None
- Compatible WithThis solution is tested to work with and extends the value of these products, but doesn't require them.
- Service CloudMarketing Cloud EngagementMarketing Cloud Growth
- Salesforce Editions
- EnterpriseUnlimitedDeveloper
App Details
- Version
- Locobuzz/Locobuzz 1.10.0
- Listed On
- 05/09/2024
- Latest Release
- 09/24/2024
- Supported FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.AgentforceAgentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn MoreMultiple CurrenciesSupports Salesforce orgs that use Multiple Currencies.Person AccountsSupports Salesforce orgs that use Person Accounts.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.Lightning App BuilderReady to use in the Salesforce Lightning App Builder.Salesforce MobileSupports Salesforce for iOS and Android.
- No LimitsLightning ReadyAgentforceMultiple CurrenciesPerson AccountsManaged PackageLightning App BuilderSalesforce Mobile
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 5Custom Tabs: 4Custom Apps: 1
- Lightning Components
- Global: 3App Builder: 0Community Builder: 0
- Languages
- English
Security
Additional Details
Locobuzz is a global enterprise SaaS company specialising in digital customer experience management. Our platform is designed for businesses looking to enhance their customer service. It integrates with Salesforce to offer tools that manage social media interactions, customer support, and analytics from one place. It’s about giving you the power to connect with your customers on their chosen platforms, like Facebook, Twitter, LinkedIn, YouTube, and Instagram, and translate social engagements into actionable CRM tasks. With the Locobuzz social connector, your business can respond to customer needs promptly, track engagement history, and harness social insights to inform service and marketing strategies—all from within Salesforce. It’s about working smarter, not harder, and letting the technology take care of the heavy lifting so that you can focus on what matters: building lasting customer relationships." Locobuzz is your ideal replacement for Social Studio (SocialStudio) and enables you get similar experience within SalesForce CRM while having access to a lot more channels, insights and functionality
Need help?
Locobuzz Solutions Pvt. Ltd.
Mumbai, Maharashtra, India
Please reach out to the SPOC for any help and we will connect you to the right team within the organisation.