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CX Monitoring Cartridge for B2C Commerce

By AIOPSGROUP, a valantic company

Automated alerting and monitoring of your eCommerce ecosystem

No Ratings
Paid Add-On Required  

Payment required for external services or products

Industries
Consumer Goods
Retail
Travel, Transportation, & Hospitality
Business Need
Analytics
Dashboards & Reports
Ecommerce
Requires
B2C Commerce

Monitor business and operations performance of your eCommerce site through CX monitoring solution using Splunk Big Data capabilities. Automated alerting and visibility in more than 200 KPIs.

  • CX Monitoring

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
B2C Commerce

App Details

Listed On
07/24/2023
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement.Notwithstanding these Security Requirements, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.

Additional Details

CX Monitoring provides insights about log messages from WebDAV and order events from OCAPI as well as dashboards and alerts based on 200+ business KPIs. The solution could also aggregate product, inventory, pricebooks, and customer metrics from Salesforce Commerce Cloud through our CX Monitoring cartridge. You would be provided with tools to detect and troubleshoot: - Job failures - Payment integration failures and outages - Third-party integration failures and outages - Issues within the checkout process - Issues with product data flows such as catalog imports, inventory imports, and pricebooks imports Please note that usage of this connector requires an additional dashboard app and license to operate fully. Contact us at sales@aiopsgroup.com for more information

Need help?

AIOPSGROUP, a valantic company

Sofia, Bulgaria

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