Help & Support

Elevate Your Agents with AgentExchange Solutions

Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Visit Salesforce Help

Give Us Feedback

ESW Cartridge for B2C Commerce

Worldwide ecommerce. Made powerful, made simple.

Overview

The ESW integration enables brands to seamlessly enter new markets with a full suite of localization tactics, from checkout through to delivery, all while maintaining brand identity and control of customer data.

See How ESW Cartridge for B2C Commerce Works

End-to-end local pricing: We offer 140+ currencies to localise a brand's pricing from PDP to checkout which has been shown to boost growth by over 30%.
Localised language per market: Our 33 languages increase checkout conversion rates by localising the language of any end-to-end ecommerce solution.
Most popular local payment methods: Offering 95+ localised payment methods helps shoppers check out with ease, improving conversion rates.
Guaranteed duty and tax landed costs: Display prices inclusive of duty & tax fees upfront and avoid surprise checkout fees, reducing the likelihood of cart abandonment.
Multiple shipping options: Merchants can serve over 200+ markets worldwide with 100% carbon-neutral omnichannel delivery when they gain access to our 25-carrier strong network.
Merchant of record & fraud management: We assume the risks of trading globally by managing it all from top to bottom as the merchant of record utilising Forter’s zero-risk AI solution.
Transparent and easy returns: Branded returns portals allow for easy creation of returns and make a variety of convenient omnichannel returns options available to shoppers.
Best practices and local market insights: Local growth strategy per market/region with over a decade of significant growth and a track record operating worldwide.

ESW makes worldwide ecommerce powerful and simple. We offer the world’s best-loved brands solutions that reduce cross-border complexity and create moments that matter between them and their shoppers. We focus on localising the online shopping experience to increase conversions and loyalty while also taking on the complications of doing business in international markets. We do it through frictionless checkouts, fast, reliable shipping and returns and by reducing compliance and regulatory risk. All while coming alongside our clients with market insights and strategies designed for long-term growth and profitability. With offices in New York, Dublin, Madrid and Singapore, ESW helps the world’s premier and most ambitious brands achieve growth and profitability in more than 200 global markets. That’s worldwide ecommerce made powerful, made simple.