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Webex Easy Meet Action for Agentforce

By Cisco Systems, Inc

Extend your Agentforce Agents to enable high quality video conferences.

No Ratings
Paid Add-On Required  

Payment required for external services or products

Industries
Horizontal Product
Financial Services
Healthcare & Life Sciences
Business Need
Productivity
Customer Service
Collaboration
Requires
Agentforce
Compatible With
Sales Cloud
Service Cloud
Marketing Cloud Engagement

Extend Agentforce Agents to schedule and enable high quality video conferencing with this pre-built Webex Easy Meet Action for Agentforce.

Highlights

No more manual bookings! Automate bookings, so users can focus on their customers.

Remain proactive. Reduce delays and speed to lead with instant bookings.

Optimize resources based on on-demand availability and dynamic scheduling changes.

Connect and meet instantly on Webex's platform in any AI enabled workflow.

Provider Details

Cisco Systems, Inc
San Jose, California, USA
Founded
1984
Website
Email
Phone
+1 800 553 2447

Webex is a leading provider of cloud-based collaboration solutions which includes video meetings, calling, messaging, events, polling, asynchronous video and customer experience solutions like contact center and purpose-built collaboration devices. Webex's focus on delivering inclusive collaboration experiences fuels our innovation, which leverages AI and Machine Learning, to remove the barriers of geography, language, personality and familiarity with technology. Its solutions are underpinned with security and privacy by design. Webex works with the world's leading business and productivity apps – delivered through a single application and interface. Learn more at webex.com

Pricing Details

Paid Add-On Required

You must pay for a product or service that is external to Salesforce for this solution to work.

This app requires Webex account to access Developer's portal, and Guest-to-Guest licensing (Cisco SKU: A-FLEX-G2G-M). Actual pricing varies based on number of concurrent meetings. To purchase, please contact: webexagentforce@cisco.com

Free 180 day trial account for Guest-to-Guest sandbox account: https://developer.webex.com/docs/service-apps-as-g2g-meeting-facilitator-guide

Webex Easy Meet Action for AgentForce

$16 USD/user/month

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