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Data Connector US — Gainsight Customer Success

Securely connect Salesforce and Gainsight Customer Success for US tenants

Partner of the Year

Overview

  • Connect Salesforce and Gainsight securely: Establish a secure connection between Salesforce and Gainsight through the Connected App required to authorize and configure the Salesforce Connector.

  • Keep Salesforce and Gainsight data connected: Enable data synchronization between Salesforce and Gainsight so the customer data your organization relies on can be available across both systems.

  • Control who can access the connection: Use Salesforce Connected App controls to manage access through profiles and permission sets based on your organization’s security requirements.

  • Purpose-built for Gainsight US tenants: Designed for Gainsight Customer Success tenants hosted in the US1 and US2 regions, with a separate Data Connector available for EU tenants.

Connect your Salesforce org to Gainsight Customer Success through the Gainsight CS Data Connector US, designed for Gainsight tenants hosted in the US1 and US2 regions. The Gainsight CS Data Connector US installs the Connected App required to authorize and configure the Salesforce Connector between Salesforce and Gainsight. Once connected, the Salesforce Connector can synchronize Salesforce data with Gainsight so teams can use that customer data across Gainsight Customer Success. With the Gainsight CS Data Connector US, admins can: – Authorize the Salesforce Connector between Salesforce and Gainsight – Enable data synchronization between Salesforce and Gainsight – Install the Data Connector that matches Gainsight tenants hosted in the US1 and US2 regions – Control Connected App access during installation for Salesforce admins, all users, or specific profiles Getting started An active Gainsight Customer Success tenant is required. Install this package for Gainsight tenants hosted in the US1 or US2 region. Customers with EU-hosted Gainsight tenants should install Gainsight CS Data Connector EU instead.

Gainsight, Inc's Achievements

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Categories

Industries
High Tech
Personas
Administrator
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package

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