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Comestri Cartridge for B2C Commerce

Comestri helps Define and Display your Products and then Deliver orders

Overview

Comestri helps solve the business challenge of central management of Product Data, Pricing, Inventory, Orders and Shipments. Retailers can also use Comestri's Order Management to facilitate Click and Collect and Ship to Door, utilising Store Inventory.

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  • Define Products - Enrich your Product Data.

  • Product Management Workflows - Track enrichment progress and set automation rules.

  • Display Products - Publish Product Data to Salesforce B2C Commerce.

  • Inventory Availability - Single view of Available to Sell inventory published to Salesforce B2C Commerce.

  • Distributed Order Management - Allocate an Order from Salesforce B2C Commerce to the best location to fulfil that Order.

  • Order Fulfilment - Simple Pick, Pack and Ship interface with integrations to leading Courier and Courier Aggregators for Shipping Labels and Manifests, or Collection Management for BOPIS.

  • Customer Service Management - Order exception management, and after-sales Customer Services, including Returns and Refunds.

Comestri Cartridge for B2C Commerce provides:  * Product Information Management - Allowing Retailers to centrally manage and enrich product data and publish this to Salesforce B2C Commerce. * Inventory Management - Retailers can centrally manage inventory from multiple sources and have a single view of their Available To Sell across stores, warehouses and 3PLs. * Order Management - Comestri supports complex Order Routing to facilitate efficient ship to door along with click and collect through real time stock availability checks. * Additional API interface - Allows Retailers to check order status, shipping details, facilitate pick and pack processes and how orders are being handled in general.

Categories

Business Needs
Customer Service
Data Management
Ecommerce
Industries
Retail
Personas
Executive
Sales Representative / Manager
Service Agent / Supervisor