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SAP-integrated Vigience Field Service

Smart Service in Record Time without SAP add-on.

No Ratings
Starting at $45   USD/user/month
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Industries
Energy
High Tech
Manufacturing
Business Need
Productivity
Customer Service
Enterprise Resource Planning
Requires
Service Cloud
Compatible With
Service Cloud

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Service Cloud
AppExchange Partner Products
To use this solution, you need this AppExchange partner product.
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Service Cloud
Additional Requirements
Vigience Field Service is based on Salesforce Field Service.

App Details

Supported Features
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Agentforce
Agentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn More
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
Salesforce Mobile
Supports Salesforce for iOS and Android.
Lightning Ready
Agentforce
Multiple Currencies
Lightning App Builder
Salesforce Mobile
Languages
English
Japanese

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.

Additional Details

Vigience Field Service is a native Salesforce solution built to perfect your field service operations by connecting your teams, contractors, assets, and customers directly to your essential SAP data. It provides tightly integrated add-ons that bridge Salesforce Field Service and SAP, allowing them to work as one. This unified approach means that while scheduling an appointment in Salesforce, you can instantly check live asset details, parts availability (ATP), and pricing directly from SAP. This ensures the right parts and the right technician are dispatched, eliminating delays and improving first-time fix rates.

Need help?

Vigience, Inc.

San Francisco, CA, USA

Support Portal is available to customers. Alternatively write to support@vigience.com and describe your issue.

Support Phone+1 (415) 226-9867