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Emplifi Ratings & Reviews for B2C Commerce
Collect, manage, publish, measure, & syndicate reviews for eCommerce sites.
Overview
Drive engagement at the point of purchase and gather diverse customer feedback from different types of reviews. With automatic reviews syndication and industry-leading moderation, this full suite solution empowers brands to build trust with customers.
Pair Ratings & Reviews with Community Q&A to double the power of Review Search and Instant Answers.
Go beyond text feedback with Visual Reviews to help gather photos and videos displayed alongside text.
Capture the post-purchase bliss with Checkout Comments that display buyer sentiment both before and after a purchase.
Add valuable customer-generated content to your product detail pages for social proof and word-of-mouth marketing.
Get better organic SEO by collecting keyword-laden content that's constantly getting added to your product detail pages.
Emplifi offers a suite of four products designed to capture content from your shoppers: Ratings & Reviews, Community Q&A, Visual Reviews, and Checkout Comments. Our customer content collection products improve your site SEO and give shoppers information from a highly trusted source — other shoppers. That adds up to more traffic and better conversions for eCommerce sites.
Categories
- Business Needs
- Customer ServiceAnalyticsEcommerce
- Industries
- Consumer GoodsRetailTravel, Transportation, & Hospitality
- Personas
- Business Operations ManagerExecutiveMarketer