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Emplifi Ratings & Reviews for B2C Commerce

By Emplifi

Collect, manage, publish, measure, & syndicate reviews for eCommerce sites.

No Ratings
Paid Add-On Required  

Payment required for external services or products

Industries
Consumer Goods
Retail
Travel, Transportation, & Hospitality
Business Need
Customer Service
Analytics
Ecommerce
Requires
B2C Commerce
Compatible With
Marketing Cloud Engagement

Drive engagement at the point of purchase and gather diverse customer feedback from different types of reviews. With automatic reviews syndication and industry-leading moderation, this full suite solution empowers brands to build trust with customers.

Highlights

Pair Ratings & Reviews with Community Q&A to double the power of Review Search and Instant Answers.

Go beyond text feedback with Visual Reviews to help gather photos and videos displayed alongside text.

Capture the post-purchase bliss with Checkout Comments that display buyer sentiment both before and after a purchase.

Add valuable customer-generated content to your product detail pages for social proof and word-of-mouth marketing.

Get better organic SEO by collecting keyword-laden content that's constantly getting added to your product detail pages.

Provider Details

Emplifi
United States

Emplifi is a leading unified customer engagement platform that empowers businesses to reach and grow communities through digital- and social-first strategies. More than 20,000 brands and agencies rely on Emplifi to enable connected, empathetic experiences for the modern consumer across marketing, commerce and care. Headquartered in New York, Emplifi is a partner to the major social media networks and digital platforms, including Google, Facebook, Instagram, TikTok, Snapchat, Twitter, Pinterest, YouTube and LinkedIn.

Pricing Details

Paid Add-On Required

You must pay for a product or service that is external to Salesforce for this solution to work.

A subscription to Emplifi's Ratings & Reviews platform is required.

More From This Provider

Emplifi User-Generated Content for B2C Commerce
by Emplifi
No Ratings
Collect social proof across channels and instantly make it shoppable on your eCommerce site with product tagging capabilities. Grow your ready-for-use UGC library with robust permissioning workflows that allow teams the right blend of speed and precision.