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Annex Cloud Loyalty Cartridge for B2C Commerce

Connect, engage + grow your customer relationships

Overview

Annex Cloud’s Loyalty Experience Platform™ combines best-in-class loyalty management with powerful engagement and communication modules, enabling enterprises to connect, engage and grow customer relationships at scale.

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  • The pressure is on to collect first-party data. Annex Cloud’s Loyalty Experience Platform delivers robust first-party loyalty data at scale, along with plenty of ways to personalize touchpoints across the entire customer journey.

  • Enterprise loyalty typically demands complex integration, custom development and advanced program management. That's what Annex Cloud does best—including integrating with ERPs, CRMs, POS, accounting, third-party social and advocacy tools, and more.

  • 63% of companies don’t know who their best customers are. Annex Cloud delivers advanced data management and analysis tools, plus flexible engagement and communication modules to create meaningful interactions and reward behaviors that drive growth.

Annex Cloud, powered by the highly configurable Loyalty Experience Platform™, is Saas loyalty program management for organizations with sophisticated marketing strategies. Configure easily and seamlessly manage loyalty activities that motivate customer behavior across the entire customer journey – from awareness to purchase to retention, loyalty, and advocacy. - Create or enhance your loyalty program to more effectively engage with customers, execute integrated campaigns within minutes, and motivate customers to engage and spend by: - Collecting unlimited zero- and first-party attributes with consent using highly configurable progressive profiling. - Delivering meaningful experiences by incorporating omnichannel experiences including gamification, action series, milestones, and more. - Encouraging members to share on social media, participate in surveys, quizzes, and contests, and provide ratings & reviews. Together, Annex Cloud and Salesforce help marketers achieve better outcomes: Gain new customers cost-effectively by incentivizing referrals and customers advocating for your brand.

Categories

Business Needs
Ecommerce
Point of Sale (POS) & In-Store
Ratings & Reviews
Industries
Consumer Goods
Retail
Travel, Transportation, & Hospitality
Personas
Administrator
Architect
Marketer

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