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CitNOW Auto360

CitNOW Auto360 for Automotive Simplify Your Systems. Accelerate Your Growth

Overview

CitNOW Auto360, built on Salesforce Automotive Cloud, is a CRM designed for automotive dealers. It unifies fragmented customer and vehicle data, transforming Marketing, Showroom, and Aftersales management into one unified platform.

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See How CitNOW Auto360 Works

  • CitNOW Showroom360 streamlines lead management, gives a single view of customer touchpoints, and drives impactful campaigns to maximise sales and eliminate double-keying, boosting tracked enquiries by 30% and status updates by 25%.

  • CitNOW Aftersales360 combines complete customer and vehicle data, multi-channel communication and predictive servicing to optimise service efficiency and maximise upsell, boosting online bookings by 25% and cutting advisor call times by 30%

  • CitNOW Marketing360 automates campaigns, unifies customer and vehicle data, and integrates communications to generate more high-quality leads faster, delivering 15% more monthly sales and reducing campaign creation time by over 40%

Auto360 combines our deep automotive expertise with Salesforce’s powerful CRM technology to increase marketing leads, amplify sales productivity and maximise aftersales efficiency. By connecting disparate systems, Auto360 empowers teams with unified customer and vehicle data, and enables dealers to eliminate redundant technology retiring up to 10 redundant tools and saving up to £450 per site each month. CitNOW Auto360 drives faster growth, with results like a 20% boost in lost customer engagement, 40% quicker campaign creation, and 30% shorter call times.

Categories

Business Needs
Customer Service
Marketing
Commerce
Industries
Automotive
Personas
Other
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
Salesforce Mobile
Supports Salesforce for iOS and Android.
No Limits
Lightning Ready
Multiple Currencies
Person Accounts
Managed Package
Lightning App Builder
Salesforce Mobile

More from CitNOW Group

  • CitNOW Sales
    by CitNOW Group
    Use the CitNOW Sales integration with Salesforce to seamlessly respond to lead enquiries with personalised video and easily view and manage their video data within the contact history in Salesforce.

  • CitNOW Workshop
    by CitNOW Group
    No Ratings
    With this seamless integration into the Salesforce platform, CitNOW Workshop app is now automatically linked to both the customer and vehicle records in Salesforce. This further enhances transparency and allows for robust, data-driven decision making.
    Customer Service