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CitNOW Auto360

By CitNOW Group

CitNOW Auto360 for Automotive Simplify Your Systems. Accelerate Your Growth

No Ratings
Paid Add-On Required  

Payment required for external services or products

Industries
Automotive
Business Need
Customer Service
Marketing
Commerce
Requires
Manufacturing Cloud
Agentforce
Compatible With
Sales Cloud
Service Cloud

CitNOW Auto360, built on Salesforce Automotive Cloud, is a CRM designed for automotive dealers. It unifies fragmented customer and vehicle data, transforming Marketing, Showroom, and Aftersales management into one unified platform.

Highlights

CitNOW Showroom360 streamlines lead management, gives a single view of customer touchpoints, and drives impactful campaigns to maximise sales and eliminate double-keying, boosting tracked enquiries by 30% and status updates by 25%.

CitNOW Aftersales360 combines complete customer and vehicle data, multi-channel communication and predictive servicing to optimise service efficiency and maximise upsell, boosting online bookings by 25% and cutting advisor call times by 30%

CitNOW Marketing360 automates campaigns, unifies customer and vehicle data, and integrates communications to generate more high-quality leads faster, delivering 15% more monthly sales and reducing campaign creation time by over 40%

Provider Details

CitNOW Group
Woking

Transforming automotive experiences Through our technical leadership we provide products that digitise every stage of the customer journey – from initial research through to the aftersales experience. Our solutions efficiently streamline customers’ sales and aftersales experiences while also providing retailers with valuable data and insights. Guided by a vision to transform the way the automotive world communicates, CitNOW Group focuses on customer success to support retailers in maximising conversion, satisfaction and retention. We make our technology work for you and your customers. CitNOW Group comprises Auto Imaging, CitNOW, dealerdesk, Dealerweb, Quik, REALtime Communications (RTC), Vehicle Vision and Web1on1. Our span is global with a presence in 82 countries with over 19,500 installations and a number of partnerships with complimentary automotive suppliers. Our heritage CitNOW is known for creating automotive video and transforming the way sales and aftersales departments communicate with their customers. We are proud of the accolades and awards we have won over the years and recognised that to continue to drive innovation and deliver on our

Pricing Details

Paid Add-On Required

You must pay for a product or service that is external to Salesforce for this solution to work.

Auto360 Automotive Platform

Please contact us for more details

Core Auto360

£10 GBP/company/year

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