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Salesforce Agentforce AI Agent SMS & WhatsApp Messaging Automation App
Intelligent AI agents for SMS and WhatsApp conversations
- Industries
- EducationEngineering, Construction, & Real EstateTravel, Transportation, & Hospitality
- Business Need
- SalesCustomer ServiceMarketing
- Requires
- None
- Compatible With
- Sales CloudService CloudPlatform Cloud
Enable AI Agentforce agents to handle SMS and WhatsApp conversations in Salesforce. Route messages via dedicated numbers, automate responses, and allow human users to seamlessly take over conversations from AI agents when needed.
Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- None
- Compatible WithThis solution is tested to work with and extends the value of these products, but doesn't require them.
- Sales CloudService CloudPlatform Cloud
- Salesforce Editions
- ProfessionalEnterpriseUnlimitedEssentials
App Details
- Version
- All in One Messenger App NV/ver 1.3 1.3.0
- Listed On
- 07/10/2026
- Latest Release
- 07/10/2026
- Supported FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.AgentforceAgentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn MoreMultiple CurrenciesSupports Salesforce orgs that use Multiple Currencies.Person AccountsSupports Salesforce orgs that use Person Accounts.Salesforce ShieldSupports Salesforce orgs that use Shield.Sales ProgramsSupports Sales Programs, which provides sales teams with AI-powered coaching, actionable insights, and automated program delivery. Learn MoreManaged PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.Lightning App BuilderReady to use in the Salesforce Lightning App Builder.Salesforce MobileSupports Salesforce for iOS and Android.Accessible SolutionThis company indicates that their solution meets certain accessibility standards. To learn more, review the Accessibility Conformance Report provided by the company. We don't independently audit a solution's accessibility.
View Report - No LimitsLightning ReadyAgentforceMultiple CurrenciesPerson AccountsSalesforce ShieldSales ProgramsManaged PackageLightning App BuilderSalesforce MobileAccessible Solution
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 14Custom Tabs: 10Custom Apps: 1
- Lightning Components
- Global: 9App Builder: 0Community Builder: 0
- Languages
- ArabicDutchEnglishFinnishFrenchGermanDanishItalianJapaneseKoreanPortugueseRussianSimplified ChineseSpanishSwedishThaiTraditional Chinese
Security
Additional Details
AI-powered Messenger App for Salesforce is a message application for text messaging, multimedia messaging, SMS, & WhatsApp messaging. It supports AI agent & AI intelligent agent automation with human takeover for customer conversations This SMS message app & WhatsApp Messenger solution enables SMS messaging, SMS & MMS, & WhatsApp chat from any Salesforce record, including standard & custom objects. Users can send bulk messages, automate messaging, & schedule recurring campaigns using Salesforce-native texting applications Configure multiple phone numbers & assign them to human users or Agentforce AI agents. AI agents can handle sales or support enquiries using WhatsApp texting app or SMS messaging, while Salesforce users can take over conversations. App supports messaging on WhatsApp, WhatsApp API, attachments, emojis, opt-out controls, notifications, & real-time message status tracking. A unified Inbox displays all incoming & outgoing messages with filtering by channel & Salesforce object. With session management, Flow & Trigger automation, & native Salesforce record visibility, this solution delivers powerful apps for messages, sms application, & texting app inside Salesforce
Need help?
Application House Limited
London, United Kingdom
Start with a usage-based pricing model. Contact us today for more information.