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Salesforce Agentforce AI Agent SMS & WhatsApp Messaging Automation App
Intelligent AI agents for SMS and WhatsApp conversations
$10 USD/user/month
- Industries
- EducationEngineering, Construction, & Real EstateTravel, Transportation, & Hospitality
- Business Need
- SalesCustomer ServiceMarketing
- Requires
- None
- Compatible With
- Sales CloudService CloudPlatform Cloud
Enable AI Agentforce agents to handle SMS and WhatsApp conversations in Salesforce. Route messages via dedicated numbers, automate responses, and allow human users to seamlessly take over conversations from AI agents when needed.
Highlights
AI Agentforce & Human Takeover Use AI agent and AI intelligent agent for SMS messaging and WhatsApp messaging. AI handles sales or support enquiries, while Salesforce users can seamlessly take over conversations when needed.
SMS & WhatsApp Messaging A complete SMS message app supporting text messaging, multimedia messaging, SMS & MMS, and WhatsApp Messenger. Send and receive messages directly inside Salesforce using a powerful message application.
Multi-Number & Agent Assignment Configure multiple phone numbers and assign them to users or AI agents. Manage WhatsApp texting app and SMS application traffic by number, agent, and channel using Salesforce-native controls.
Unified Messaging Inbox A single Inbox for all apps for messages, showing incoming and outgoing SMS, WhatsApp chat, and texting applications. Filter by channel, Salesforce object, date range, and message source.
Bulk, Automation & Scheduling Send bulk SMS messaging and WhatsApp messaging from List Views, Reports, or Campaigns. Automate messages using Flow or Trigger, and schedule recurring messages for consistent communication.
Compliance, Control & Visibility Support opt-out rules, attachments, emojis, notifications, and session management. Message history respects Salesforce record access, delivering compliant sms, whatsapp api, and message application usage.
Automated Messaging & AI Chatbots Enable automated messaging, auto reply text, and auto response text using Agentforce, AI virtual agent, and AI chatbot WhatsApp. Support bot on WhatsApp, AI SMS, and AI text messaging for customer service and sales.
Bulk SMS, Mass Text & Marketing Send bulk SMS, bulk texting, mass text messaging, and bulk WhatsApp message using this bulk messaging service. Ideal for SMS marketing, text marketing, business SMS, and company text messaging campaigns in Salesforce.
APIs, CRM & Scheduling Use SMS messaging API, text message API, WhatsApp API, and API for text messaging to power CRM for WhatsApp and CRM with WhatsApp. Schedule text messages, scheduled WhatsApp messages, and automated notifications.
Provider Details
Application House Limited
London, United Kingdom
- Social ImpactPledge 1%This company pledges 1% of their product, profit, equity, or time to support the community. Learn more about Pledge 1%Diverse-Owned BusinessThis company is at least 51% owned or operated by members of one or more of these groups: women, veterans, minorities, person(s) with disability(ies), and the LGTBQ community. To learn more, review the certification provided by the company.
- Pledge 1%Diverse-Owned Business
Founded
2018
Phone
+4474503914Application House is a Salesforce Consulting and ISV Partner helping organisations maximise their Salesforce investment through expert implementation, managed services, and innovative AppExchange solutions. With over a decade of multi-disciplinary IT experience and certified Salesforce professionals, we deliver tailored solutions aligned with your business goals. In addition to consulting, we design and build native Salesforce applications listed on AppExchange with a 5/5 CSAT rating. Our products include SMS & WhatsApp Messaging for Salesforce, Business Card, QR & Barcode Scanning solutions, Automated Multiple Price Book for advanced pricing management, and Accounting Integrations for QuickBooks, Xero, Sage, and NetSuite. All applications are built natively within Salesforce with a strong focus on security, compliance, and scalability. We provide end-to-end Salesforce services, including Design & Discovery, Implementation, Customisation, Support & Maintenance, Managed Services, Staff Augmentation, Quick Start accelerators, and Custom Application & Integration Services. Our team focuses on building scalable, secure, and efficient Salesforce environments.
Pricing Details
Application House AI Agent SMS & WhatsApp App Standard Price
$10 USD/user/month
Free trial available for 30 days
Application House AI Agent SMS & WhatsApp App Premium Price
$30 USD/user/month
Free trial available for 30 days