AfterShip Tracking Headless for B2C Commerce
The complete post-purchase solution
Overview
AfterShip Tracking is a proactive shipment tracking software that delights your customers, reduces WISMO tickets, and optimizes your delivery performance.
Branded tracking pages with personalized product recommendations to boost sales
Timely email and SMS notifications to reduce customer anxiety and WISMO calls
Centralized shipment dashboard to track shipment status and identify exceptions
AI-powered estimated delivery dates to reassure anxious customers
Built-in analytics to get insights into shipment status and on-time performance
Proactive order tracking that delights your customers, reduces WISMO, and optimizes delivery. Offer customers live shipment updates via a branded order tracking page and automated notifications. Use the shipment analytics dashboard to monitor and analyze carrier transit times, on-time rates, and exceptions. Install an AI-powered delivery estimate widget on your product description and checkout pages to build buyer confidence.
Categories
- Business Needs
- SalesCustomer Service
- Industries
- Retail
- Personas
- Business Operations ManagerDeveloperService Agent / Supervisor
Compatibility
- Required Salesforce ProductsThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- B2C Commerce
- Compatible Salesforce ProductsThis solution is tested to work with and extends the value of these products, but doesn't require them.
- B2C Commerce
- Supported Languages
- English