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Zenkraft | Multi-Carrier Shipping, Tracking, Returns for B2C Agentforce Commerce
B2C shipping rates, delivery dates, branded tracking, self service returns
- Industries
- Consumer GoodsHigh TechRetail
- Business Need
- SalesCustomer ServiceEcommerce
- Requires
- B2C Commerce
- Compatible With
- Marketing Cloud EngagementB2C CommerceSalesforce Order Management
Zenkraft is a 100% Salesforce-native solution that extends B2C Agentforce Commerce to: ☑ Automate shipping and fulfillment with 200+ carriers ☑ Calculate estimated delivery dates and costs ☑ Generate shipping labels ☑ Track shipments ☑ Initiate returns


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Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- B2C Commerce
- Compatible WithThis solution is tested to work with and extends the value of these products, but doesn't require them.
- Marketing Cloud EngagementB2C CommerceSalesforce Order Management
App Details
- Listed On
- 01/19/2023
- Languages
- English
Security
Additional Details
Zenkraft for B2C Agentforce Commerce / Commerce Cloud provides the necessary functions and APIs to streamline shipping, tracking, and returns for your e-commerce site. Improve the delivery experience for your customers across 200+ carriers globally including FedEx, UPS, DHL, USPS, Doordash, and more. Zenkraft maintains all of the infrastructure required to host and scale these carrier integrations as your e-commerce operations grow. Zenkraft adds delivery experience capability in three key areas for Agentforce Commerce sites: ** Improved Check-Outs (with estimated delivery dates, pickup locations, shipping methods) ** Clear visibility into order tracking (post purchase tracking visibility) ** Easy returns (for self-service returns and RMA requests) Zenkraft has managed over 150 million shipments worldwide since our founding, for customers including Marks & Spencer, Deciem, See’s Candy, West Marine, Louis Vuitton, Pet Supermarket, and hundreds more.
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Zenkraft, a Bringg Solution
Global
www.zenkraft.com/case