OmniChannel Case Router: Advanced Case & Lead Routing - Chat, Call, SMS, email
The OmniChannel Routing Upgrade - Cases, Leads, Chats, Calls, SMS & more
Package Components
Everything in the package.
- Apps2
- Code1003
- Custom Permissions10
- Fields447
- Objects39
- Pages142
- Permission Sets14
- Resources107
- Tabs17
Additional Requirements
Omni-Channel Case Router is 100% native to Salesforce. Optimized for Sales Cloud, Service Cloud and more. Solutions for any call centres across all industries insurance, software, real-estate, internet, technology, leasing, automotive, telecoms and more