Help & Support
Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More
Have Questions?
Loading
Loading
MessageFlow for Salesforce
Power your Salesforce workflows with fast, reliable SMS messaging.
Overview
Power Salesforce with fast, reliable SMS. MessageFlow integrates messaging into workflows. Send 1:1 notifications, trigger automated journeys, and run mass campaigns. Learn more: https://messageflow.com/integrations/salesforce
Native Salesforce Connectivity MessageFlow SMS works right away with the Salesforce data and tools you use every day. Add text messaging to your records with a straightforward, plug-and-play setup that requires no complex coding.
Scale Without Limits Support your growth with an infrastructure designed to send up to 6 million messages per hour. Whether you are a startup or a global enterprise, the redundant Super Network handles billions of interactions with ease.
Direct-to-Operator Reliability Certified connections to GSM operators eliminate grey routing and unofficial paths. This guarantees a high delivery rate and complete transparency verifiable directly with operators.
Enterprise-Grade Security Operate securely using top-tier infrastructure meeting ISO 27001, 22301, and 27018 standards. The platform includes advanced anti-phishing measures and ensures full compliance with GDPR, NIS2, and DORA.
Built-In Messaging Analytics Access real-time delivery reports, response metrics, and engagement insights. Monitor your CTR and make smarter, data-driven decisions directly within both Salesforce and MessageFlow.
Global Reach, Local Expertise Unlock worldwide coverage and reach audiences in any country. Collaboration with a vetted network of trusted partners ensures your international messaging is as reliable as your local campaigns.
MessageFlow SMS Priority Engineered for critical, time-sensitive traffic. Use the dedicated Priority Infrastructure for OTPs, 2FA codes, and fraud alerts to bypass standard queues and ensure immediate processing.
2-Way Messaging & Custom Senders Choose between PRO messages with your custom sender name or 2-Way dedicated numbers that allow recipients to reply, enabling real-time conversations and higher engagement.
Automated Flows & Notifications Use Salesforce Flows to trigger personalized SMS for any use case: from marketing promotions and appointment reminders to instant transactional alerts and payment confirmations.
Key Features: Send SMS directly from any record form. Dispatch mass SMS to segmented campaign or contact lists. Trigger automated messages based on standard Salesforce events. Build custom workflows for contextual messaging. Monitor delivery status and analyze performance reports. Configure custom alphanumeric and numeric sender IDs. Why SMS: Global Reach: Connect with over 5 billion mobile users worldwide. High Engagement: Open rates up to 98%. Speed of Delivery: 90% of messages read within 3 minutes. Customer Preference: 75% of consumers opt-in for brand SMS. Conversion: Significantly higher response rates than standard email. Message Types: Promotional: Flash sales, discount coupons, loyalty program updates. Transactional: Automated alerts, order confirmations, 2FA, payment reminders.
Categories
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.Lightning App BuilderReady to use in the Salesforce Lightning App Builder.
- No LimitsLightning ReadyManaged PackageLightning App Builder