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IT Service Manager for Salesforce by Peeklogic

By Peeklogic

Streamline and simplify AI-agent automations

No Ratings
Freemium  

Payment required to increase usage, users, or features. Discounts available for nonprofits.

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Industries
Horizontal Product
Communications
Professional Services
Business Need
Customer Service
Requires
Sales Cloud
Service Cloud
Experience Cloud
Compatible With
Sales Cloud
Service Cloud
Experience Cloud

Peeklogic Service App is a powerful extension for Salesforce AgentForce, designed to streamline and simplify agent automation. It provides Agent Actions and Flows to effortlessly configure agent bots for various purposes (more in full description)

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Service Cloud
Experience Cloud
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Service Cloud
Experience Cloud
Salesforce Editions
Professional
Enterprise
Unlimited
Developer

App Details

Version
Peeklogic Service Agent/Winter 2025 1.2.0
Listed On
03/10/2025
Latest Release
03/10/2025
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Agentforce
Agentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn More
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Salesforce Shield
Supports Salesforce orgs that use Shield.
Sales Programs
Supports Sales Programs, which provides sales teams with AI-powered coaching, actionable insights, and automated program delivery. Learn More
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
Salesforce Mobile
Supports Salesforce for iOS and Android.
No Limits
Lightning Ready
Agentforce
Multiple Currencies
Person Accounts
Salesforce Shield
Sales Programs
Managed Package
Lightning App Builder
Salesforce Mobile
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 0
Custom Tabs: 0
Custom Apps: 0
Lightning Components
Global: 0
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.2.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
02/21/2025

Additional Details

Peeklogic AI Service Manager is a powerful extension for Salesforce AgentForce, designed to streamline and simplify agent automation. It provides Agent Actions and Flows to effortlessly configure agent bots for various purposes, enabling faster response times and improved customer interactions. With an intuitive setup, this app enhances operational efficiency, reducing manual work while ensuring seamless service automation. Peeklogic AI Service Manager offers ready-to-use prompt templates that make finding records and information easier, helping customer support teams respond faster and handle fewer manual tasks. It also personalizes messages based on data, making customer interactions smoother and saving time. For sales teams, it automatically summarizes customer interactions, so they don’t have to review everything manually.

Need help?

Peeklogic

Austin, TX

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