NiCE Agent Workspace for Salesforce Embedded - OpenCTI
NICE CXone Agent for Salesforce embedded — Personalized Customer Experience
Package Components
Everything in the package.
- Code2
- Field1
- Permission Set1
- Resources2
Additional Requirements
Supported in Hyperforce instances Browsers --Chrome (latest) --MS Edge (latest) NICE CXone ACD account required to log in. CXone Agent Integration required to integrate with Salesforce for Search, Create, and Editing of Objects.