MenuAgentExchange
SalesforceSlack

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Support360

By BJIT Group

Support360 Your Complete Solution to Project Management and Task Automation

No Ratings
Free  

Never requires payment

Try It
Industries
Automotive
Communications
High Tech
Business Need
Productivity
Customer Service
IT & Administration
Requires
Service Cloud
Compatible With
Service Cloud

Salesforce native application designed for Project Management Solutions. It is a centralized solution for managing projects and providing seamless resource workflow while leveraging Salesforce’s reporting, automation, and core functionalities.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Service Cloud
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Service Cloud
Salesforce Editions
Professional
Enterprise
Unlimited
Developer
Essentials

App Details

Version
bjit_support360_package_v2/ver 0.1 0.1.0
Listed On
01/20/2026
Latest Release
01/20/2026
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
No Limits
Lightning Ready
Managed Package
Lightning App Builder
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 5
Custom Tabs: 6
Custom Apps: 1
Lightning Components
Global: 7
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
0.1.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
12/31/2025

Additional Details

Support360 is a fully native Salesforce AppExchange solution that unifies project management, task tracking, resource allocation, Service Cloud case management, Project Portfolio management, and email to Case—all within your CRM. It could be your Redmine and Jira alternative that manages your entire project lifecycle in one secure, integrated environment. Designed for IT teams, client services, and internal operations, Support360 empowers organisations to streamline workflows, foster collaboration, and deliver projects on time. Whether you're managing complex projects or handling customer cases through Salesforce Service Cloud, Support360 ensures your teams stay aligned and efficient, without ever leaving Salesforce. With powerful tools for milestone tracking, automated document generation, and live resource visibility, you gain full control over your operations in real time. Drive better outcomes, improve productivity, and simplify case management—all from within the Salesforce platform.

Need help?

BJIT Group

H-2275, 2279, Panchkula, Satarkul, Badda, Dhaka

Other ResourcesTerms & Conditions