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MC Journey view
Integrate 'Journey Detail Viewer' with SFMC for Real-time Customer Insights
- Business Need
- SalesMarketing
- Requires
- Sales CloudMarketing Cloud EngagementPlatform Cloud
- Compatible With
- Marketing Cloud Engagement
Salesforce Marketing Cloud's "Journey Details Viewer" app provides customer journey insights within Sales Cloud. Marketing Journey, Journey Criteria, and All Marketing Cloud Journeys components enhance user experiences and streamline marketing operations
Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- Sales CloudMarketing Cloud EngagementPlatform Cloud
- Compatible WithThis solution is tested to work with and extends the value of these products, but doesn't require them.
- Marketing Cloud Engagement
- Salesforce Editions
- ProfessionalEnterpriseUnlimitedDeveloperEssentials
App Details
- Version
- Marketing Cloud Journey Details/1.6 1.1.0
- Listed On
- 02/09/2024
- Latest Release
- 02/09/2024
- Supported FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Multiple CurrenciesSupports Salesforce orgs that use Multiple Currencies.Person AccountsSupports Salesforce orgs that use Person Accounts.Salesforce ShieldSupports Salesforce orgs that use Shield.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.Lightning App BuilderReady to use in the Salesforce Lightning App Builder.Salesforce MobileSupports Salesforce for iOS and Android.
- No LimitsLightning ReadyMultiple CurrenciesPerson AccountsSalesforce ShieldManaged PackageLightning App BuilderSalesforce Mobile
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 2Custom Tabs: 2Custom Apps: 1
- Lightning Components
- Global: 3App Builder: 0Community Builder: 0
- Languages
- English
Security
Additional Details
Implementation The "Journey Details Viewer" is a Salesforce Marketing Cloud (SFMC) AppExchange app that offers users insights into customer journeys within Salesforce Sales Cloud. With three main components—Marketing Journey, Journey Criteria, and All Marketing Cloud Journeys—the app enhances user experience and streamlines marketing operations. Marketing Journey Functionality 1. Display journeys for Contacts, Leads, Users, or Person Accounts on Salesforce pages 2. Eject users from journeys within the Sales Cloud Features 1. User-friendly interface for easy navigation 2. Ejection history tracking for better management Journey Criteria Functionality 1. Use the Journey Criteria button to explore entry criteria 2. View journey entry using Sales Cloud Data Features 1. Single-click access to Sales Cloud-connected journey criteria 2. Improved decision-making by understanding triggering conditions All Journeys Functionality 1. Displays a comprehensive Marketing Cloud journey list 2. Centralized view of journey names for quick reference Features 1. Alphabetical sorting filtering for easy navigation 2. Direct links to detailed journey information fosters collaboration
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