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Ticketing Automation with ITSM/ITAM

A change that can evolve your system

Salesforce Consultants
No Ratings
Certified People
People employed by the consultant who hold Salesforce certifications that align to competencies
1
Certifications
The number of certifications held by people at this organization that align to competencies
4

Description

How? If you have a Salesforce and ITSM applications like (ServiceNow, FreshWorks, Jira) and your partners and agents can raise tickets directly from Salesforce Application itself. No need to login to ITSM tool as a User or send an email to support desk. How many ways it will help your Organization? - Reduce licenses for ITSM/ITAM tools for temporary agents - Contact can view his tickets under contact page layout itself, no need to login ITSM or call support to check status.

Highlights

Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud

Travel, Transportation, Education, Banking, Financial, Call Center, Technology, Public sector, Manufacturing, Electronics

Provider Details

gauvaas Inc.
Toronto, ON, Canada
Social Impact
Pledge 1%
This company pledges 1% of their product, profit, equity, or time to support the community. Learn more about Pledge 1%
Pledge 1%
Founded
2024
Phone
6472229784

At Guavaas Inc., we pride ourselves on our extensive expertise in Salesforce solutions. Our team comprises highly skilled Salesforce experts who are adept at leveraging the full range of Salesforce's capabilities to drive your business forward. We specialize in various Salesforce cloud types, including Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud, ensuring that every facet of your organization’s needs is addressed with precision and efficiency. Our Salesforce professionals are proficient in customizing and optimizing Salesforce environments to align perfectly with your business objectives. From implementing and configuring Salesforce solutions to providing ongoing support and maintenance, Guavaas Inc. is committed to delivering top-tier service that enhances productivity and fosters growth. With our deep understanding of Salesforce’s robust features and cloud solutions, we ensure that your business leverages the best tools available to stay ahead in a competitive market.

Geographic Focus

Shows the regions where the provider operates or has done business
Countries

Canada

Languages

Supported Languages

English

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