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UnfoldLabs Inc
Trusted by Leading Brands to Deliver Salesforce-Powered Customer Success
- Industry Competencies
- Automotive
- Product Competencies
- AgentforceAgentforce MarketingAgentforce SalesAgentforce ServiceData 360Platform
- Certified PeoplePeople employed by the consultant who hold Salesforce certifications that align to competencies
- 22
- CertificationsThe number of certifications held by people at this organization that align to competencies
- 106
UnfoldLabs transforms businesses with innovative, human-first Salesforce solutions - solving real challenges with speed, strategy, and simplicity to drive scalable, impactful, and lasting results.


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Description
At UnfoldLabs, we don’t just implement Salesforce - we transform businesses with our innovation digital transformation solutions. We are expert problem-solvers, innovators, and trusted advisors who bring deep industry experience and technical expertise to every engagement. What sets us apart is our ability to align Salesforce solutions with real-world business challenges, driving measurable outcomes and long-term value. Team UnfoldLabs specializes in resolving pain points that slow down growth: siloed customer data, manual processes, disconnected systems, and poor user adoption. Whether it is streamlining sales & marketing pipelines, personalizing customer journeys, or enhancing service delivery, we design and deliver solutions that are fast, scalable, and future-ready. What truly differentiates UnfoldLabs is our human-first approach. We believe in listening deeply, understanding each client & their unique ecosystem, and building solutions that empower people - not just platforms. We are agile, responsive, and relentless in our pursuit of excellence. From small businesses to enterprise giants, UnfoldLabs brings the perfect balance of strategic thinking and hands-on execution.
Highlights
Over a Decade of Innovation with Proven Salesforce & AgentForce Expertise Accelerated Implementations with AgentForce for Smarter Contact Center Solutions Maximized ROI with CX-Driven Transformation Powered by AgentForce & Salesforce
SoftClouds, LLC's Impact
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This company pledges 1% of their product, profit, equity, or time to support the community.
Provider Details
SoftClouds is a leading information technology consulting firm serving clients throughout North America. Our IT consultants bring business-driven technology solutions that allow our clients to gain competitive advantage, make their businesses more responsive to market opportunities, and reduce information technology costs. SoftClouds understands that CRM itself is not a software application, but is instead a strategy for doing business. A CRM solution helps to bring your “customer experience” to the next level. Whether it is simply a means of capturing all customer communications to having a fully automated business work flow solution, SoftClouds can help you get there. CRM methodologies are focused on building individual customer relationships for the purpose of creating and maintaining a loyal customer base. CRM software aligns corporate departments to help harmonize customer-centric thinking in the entire organization. This corporate collaboration reduces cost, increases efficiency, and improves the overall customer experience. To learn more about SoftClouds please do not hesitate to call us.
Geographic Focus
United States • Czechia • Germany • India
Languages
English