Help & Support
Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More
Have Questions?
Loading
Loading
ILLUIN Voice Parser - For Sales Teams π₯
Real-time CRM completion using voice π based on the latest AI technology
Overview
CRM are only 40% completed, resulting in a 12-20% revenue shortfall (Gartner) π± ILLUIN Voice Parser changes the way data is entered in Salesforce, using VOICE π Our AI captures ALL key data in vocal streams drastically improving UX & data collection π₯
See How ILLUIN Voice Parser - For Sales Teams π₯ Works
BETTER CRM ADOPTION π₯ > Thanks to ILLUIN Voice Parser, data entry into the CRM is much more convenient and efficient, resulting in greater usage by your sales reps.
BETTER DATA COLLECTION π₯π₯ > Thanks to ILLUIN Voice Parser, your CRM completion rate increases as well as the quality of the data allowing better monitoring and market understanding.
BETTER USE OF TIME π₯π₯π₯ > Thanks to ILLUIN Voice Parser, salespeople spend less time completing the CRM and stay focused on their high value-added missions, such as business development.
π PRODUCT - ILLUIN Voice Parser analyses voice streams in real time and captures key data - dates, names, amounts, business objectives, next steps, - directly in Salesforce CRM - It also asks questions and makes suggestions to improve the data collected and automate actions such as creating new Salesforce objects, generating emails, scheduling a meeting... π©βπ» USE CASES - Sales teams: simply debrief your meetings by voice - in the car, at home, at work... - and Saleforce CRM gets filled in automatically with all the important data - Call centers: ILLUIN Voice Parser captures all key data in the CRM during the calls, agents are freed from typing and focus more on the emotional aspect of the conversation β‘ TECHNOLOGY - We use state-of-the-art NLU (Natural Language Understanding) proprietary technology, multilingual and nΒ°1 for French language - Our API integrates with most speech-to-text, IVR and phone solutions on one side, and most business tools such as Salesforce on the other side βοΈ SETUP - We have pre-trained models for most usual CRM objects so there is no training time - More data can be captured with rapid custom developments and few-shots training models
Categories
- Business Needs
- SalesSales MethodologiesAgent Productivity
- Industries
- Horizontal Product
- Personas
- Business Operations ManagerMarketerSales Representative / Manager
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Salesforce ShieldSupports Salesforce orgs that use Shield.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.Lightning App BuilderReady to use in the Salesforce Lightning App Builder.Salesforce MobileSupports Salesforce for iOS and Android.
- No LimitsLightning ReadySalesforce ShieldManaged PackageLightning App BuilderSalesforce Mobile